Mitzi Carla Medalla
MISSISSAUGA
Summary
Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.
Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.
Overview
7
7
years of professional experience
Work History
Cleaner
MPCS.INC
06.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Account Officer
Primewater Infrastructure Corporation
07.2018 - 10.2024
- Managed client accounts with a focus on customer satisfaction and retention
- Address customer inquiries regarding billing, payment issues, and account discrepancies, ensuring high levels of customer satisfaction.
- Monitored account performance and prepared reports for senior management
- Oversee customer billing processes, ensuring that billing statements are accurate and sent in a timely manner. Process payments and ensure that all transactions are accurately recorded.
- Work closely with other departments to provide financial insights that contribute to operational decisions, cost-saving strategies, and business growth.
Education
Bachelor of Science - business management, operations
STI Academic Center Las Pinas
05.2018
Skills
- Communication Skills
- Problem-Solving Skills
- Attention to Detail
- Time Management
- Teamwork
- Adaptability
- Customer Service
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
Languages
English
Professional Working
Tagalog
Native or Bilingual
Timeline
Cleaner
MPCS.INC
06.2025 - Current
Account Officer
Primewater Infrastructure Corporation
07.2018 - 10.2024
Bachelor of Science - business management, operations
STI Academic Center Las Pinas
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