Hi, I’m
FRINCY RAPHY
BUSINESS DEVELOPMENT AND PARTNERSHIPS
Mississauga,ON
Summary
Accomplished Client Specialist and consultant with progressive industry background and decisive leadership style. Skilled in working under pressure and adapting to new situations, willing to learn and respond to trainings effectively and quickly and challenges to best enhance the organizational brand.
Overview
11
years of professional experience
8
years of post-secondary education
2
Certificates
5
Languages
Work History
HADI EXPRESS EXCHANGE LLCBUR DUBAI , DUBAI
Chief Business Officer
03.2019 - 08.2021
Job overview
- Designed and executed successful sales and marketing procedures using innovative strategies.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Reporting directly to GM with accountabilities for all marketing plans/programs, sales strategies, partnership development and customer service retention.
- Lead 5 person department responsible for all customer acquisition, and retention marketing, branding, corporate communications, B2B marketing, sales support and product development.
- Responsible for business strategy, marketing operations, identifying new market opportunities, market research, branding and business development.
- Meet and foster the relationships with the Media and Business agent partners.
- Present sales/marketing results and forecasts and formulate sales plan at quarterly sales meetings.
WALL STREET EXCHANGE CENTRE LLCKARAMA, DUBAI
Business Relationship Officer
03.2014 - 11.2018
Job overview
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Initiated brand awareness campaigns throughout the region .
- Led projects and analyzed data using CRM tools to identify opportunities for improvement.
- Develop and maintain excellent business rapport with key decision makers and provide a one-stop solution for all their financial service needs
- Work in liaison with the branches assigned and support them in boosting up the transactions and new onboarding registrations.
- Attending various trade shows/ Road shows/Various Brand awareness marketing programs representing the organization
- Conducting Due Diligence and Risk analysis for corporate customers and High Net-worth individuals
CARGO SOLUTIONS FZEGARHOUD, DUBAI
Business Development Executive
06.2012 - 09.2013
Job overview
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Part of sales team handling International shipments/Trans-shipments/ Container shipments through Air, Sea and Land in the shipping & freight forwarding industry
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
TAMAM EXHIBITION SERVICES LLCAL QUOZ 3, DUBAI
Marketing Executive
10.2009 - 12.2011
Job overview
- Completed and submitted monthly and yearly reports to support executive decision making.
- Completed quarterly forecasting and monthly financial reviews
- Building prospective clients data by direct calling and meeting.
- Make presentations and quotations for government projects, and other corporate exhibitors and participate in the bidding and close the deal.
- Briefing with designing team and production team about customer requirements and bring out a structure closer to customer expectation.
- Effectively handle the project from the construction till the dismantling; and retain and stock the structure refurbished if necessary as per the agreements made with customer.
- Provide storage facility for international exhibitors and refurbishing package for the next shows.
Education
Sikkim Manipal UniversityIndia
MBA from Marketing Management - Marketing Communications
12.2014 - 10.2017
University of CalicutKerala
Bachelor of Arts from English Language And Literature
03.2009 - 04.2012
Frankfinn Airhostess Training InstituteThrissur
BTEC Higher National Certificate from Tourism, Aviation And Hospitality Management
02.2008 - 09.2009
Skills
Executive team leadership
Business Development
Negotiation
Service support
New business generation
Relationship building and management
Risk management
Certification
ExecuTrain- Training on Microsoft Excel 2010 Advanced - 2 days
Accomplishments
- Certificate of Appreciation in recognition for corporate sales outstanding performance
- Supervised team of 5 staff members.
- Achieved month to month sales growth by introducing B2B corporate transactions in international remittance sector.
- Resolved product issues through effective teamwork and achieved customer satisfaction and retention.
Timeline
Chief Business Officer
HADI EXPRESS EXCHANGE LLC
03.2019 - 08.2021
Anti Money Laundering and Compliance, Standard Chartered Bank- 1 day
03-2017
Sikkim Manipal University
MBA from Marketing Management - Marketing Communications
12.2014 - 10.2017
ExecuTrain- Training on Microsoft Excel 2010 Advanced - 2 days
06-2014
Business Relationship Officer
WALL STREET EXCHANGE CENTRE LLC
03.2014 - 11.2018
Business Development Executive
CARGO SOLUTIONS FZE
06.2012 - 09.2013
Marketing Executive
TAMAM EXHIBITION SERVICES LLC
10.2009 - 12.2011
University of Calicut
Bachelor of Arts from English Language And Literature
03.2009 - 04.2012
Frankfinn Airhostess Training Institute
BTEC Higher National Certificate from Tourism, Aviation And Hospitality Management
02.2008 - 09.2009