Summary
Overview
Work History
Education
Skills
Courses Education
Languages
Timeline
Generic

Frieda Antrobus

Summary

I am a dependable, confident, hardworking team player dedicated to professionalism. My life purpose is to support and encourage everyone I come in contact with to be the best they can be, non-judgmental and inclusive.

Overview

19
19
years of professional experience

Work History

Construction Skilled Laborer

Big Change Reno's And Repairs
10.2021 - Current
  • Supported carpenters in framing walls, roofs, decks using precise measurements and proper techniques.
  • Maintained a clean and organized worksite to improve productivity and reduce risks of accidents.
  • Performed concrete work including forming, pouring, finishing for foundations and slabs, contributing to sturdy building structures.
  • Completed projects on time and within budget by effectively managing time and prioritizing tasks.
  • Reduced material waste through accurate measurements and efficient use of resources.
  • Assisted in the construction of commercial buildings, ensuring high-quality workmanship throughout the process.
  • Participated in demolition projects while adhering to safety procedures to prevent injuries or property damage.
  • Collaborated with project managers for smooth execution of daily activities, meeting deadlines consistently.
  • Fostered positive relationships with coworkers resulting in effective communication that led to successful project completion.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Helped with door and window installations.

Dining Room Supervisor/Kitchen Prep Cook

SHERWOOD HOUSE RETIREMENT HOME/
07.2017 - 10.2021


  • Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.
  • Ensured a positive dining experience for guests with special dietary needs or allergies through careful communication between front-of-house staff and kitchen teams.
  • Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
  • Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
  • Prep Cook and dish washer – Responsible for reading the daily menus and preparing the foods to cook and serve.

Cleaner

ISLAND DOMESTIC SERVICES
01.2017 - 07.2017
  • Total cleaning of homes from top to bottom – Paying attention to details such as baseboards and window sills
  • Changing bedding and doing laundry
  • Creating a safe clean environment for a large number of seniors
  • Move in and out cleans which require more extensive cleaning like inside cupboards and cabinets
  • Organize a full client list, be at their homes on time and with all supplies needed to complete the job.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Assistant Branch Manager

FIRST WEST CREDIT UNION
01.2005 - 03.2017
  • In May of 2015 I joined the Island Savings as the Assistant Branch Manager
  • I was responsible for the leadership of an assigned team of branch advisory employees and I ensured current and potential members received exceptional service by providing leadership, coaching and mentoring to direct reports
  • I participated in goal setting, tracking branch results and monitoring quality of sales and service delivery targets
  • Furthermore I was responsible for branch compliance and FINTAC audit ratings, acting as branch compliance officer and communication updates on legislative requirements to employees when required
  • I was responsible for audit and compliance of all cash processes, document retention, outstanding lending, as well as daily, weekly, monthly, quarterly, and annual reports
  • I was responsible for co-presenting Corporate Training weekly to the staff
  • I created themes and tracked sales campaigns
  • I lead and supported the implementation of a new payroll system as well as a new performance tracking program
  • Lean is another great learning that I have enjoyed sharing with Island Savings
  • I consistently held focus coaching sessions monthly with my staff as well as on the spot positive coaching
  • July 2014 I started at the Rutland Branch of Valley First
  • Here I had opportunity to lead a team through a banking system conversion, and was responsible for setting up a positive environment for staff to practice in as well as creating a training schedule
  • In September 2013 I was asked to transfer to the Glenmore Branch of Valley First to prepare and assist in closing the branch permanently
  • This was a huge undertaking and a big learning curve for me
  • During those last few months I answered member questions around the branch closure
  • In 2010 I transferred to Kelowna and joined the Guisachan Branch of Valley First
  • This was a promotion to the Senior Service Representative
  • Over the next 3 years I worked very hard to acquire the necessary leadership skills
  • I did this by reading books and taking all available courses
  • I did have a truthful, honest mentor who supported me on my journey to become the leader I envisioned myself to be
  • In 2005 I started as a Member Service Representative in the Keremeos Branch of Valley First
  • I transitioned to side counter position within the first year
  • In this role I supported the Supervisor Cash Services as well as the Manager Member Service by posting and balancing treasury, ordering/shipping cash, maintaining SDBS as well as account opening and assisting members in branch and by phone
  • This role taught me the basics and during this time I gained confidence in my skills and knowledge.

Education

Nursing

Camosun College
Victoria, BC
1990

Skills

  • Creates effective relationships through truth and honesty
  • Dependable, responsible contributor committed to excellence and success
  • Enthusiastic when meeting challenges
  • Productive worker with a solid work ethic
  • Excellent interpersonal skills with the ability to communicate effectively in both supervisory and supporting roles
  • Attention to details and deadlines

Courses Education

  • Effective Communication
  • Positively Influencing Others
  • Emotional intelligence in the Work Place
  • Positive Networking
  • Managing Change
  • Vertical Leadership
  • First Aid

Languages

English
Full Professional

Timeline

Construction Skilled Laborer

Big Change Reno's And Repairs
10.2021 - Current

Dining Room Supervisor/Kitchen Prep Cook

SHERWOOD HOUSE RETIREMENT HOME/
07.2017 - 10.2021

Cleaner

ISLAND DOMESTIC SERVICES
01.2017 - 07.2017

Assistant Branch Manager

FIRST WEST CREDIT UNION
01.2005 - 03.2017

Nursing

Camosun College

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Frieda Antrobus