Kofi Carmichael

Creative Social Media Manager with proven record of success in building brand awareness, increasing followers and partnering with top influencers through cohesive digital strategy. Engaging storyteller with award-winning history in video journalism and content development. Develops vision and achieves objectives through execution of integrated plans. Team-oriented Social Media Manager with 5 year background administering social media accounts. Creative and innovative professional with top skills in web content generation, customer preference analysis and strategy implementation. Solid knowledge of SEO and Google Analytics paired with familiarity of copywriting processes. Versatile Social Media Manager possessing well-coordinated and data-driven methodologies focused on prospecting solid leads, developing strategies and increasing ROI. Knowledgeable about multiple social platforms and optimizing SEO. Excellent communicator and planner committed to building long-lasting and productive relationships. Driven Sales Service Representative with successful background building new customer relationships and revenue streams. Connects with customers using service-oriented approach to understand and meet unique needs. Excellent presentation and communication skills honed over extensive sales background. Technologically-savvy Shoppers Drug Mart Social Media with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in Urban Music and Culture issues with dedication to increasing productivity through close analysis, through research and ear to the ground information. Proven history of increasing customer satisfaction.

• Building the most widely listened to and viewed Hip Hop culture podcast in Canada. As well as coverage on multiple mainstream news publications and programs including Toronto Star, CBC The National, CBC Gem, CP24 News, Global News, 6ix Buzz TV and more.
• Interviews & collaborations with music and media powerhouses like Kardinal Offishall, Maestro Fresh Wes, George Stroumboulopoulos, Adam22, DJ Akademiks & more.