Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Research Finance Coordinator
BC Children's Research Institute (PHSA)
04.2023 - Current
Oversees the day-to-day activities of BCCHRI’s Accounts Receivable and Payable process for PHSA and UBC transactions
Prepares and reviews journal vouchers as required such as those involving employee expense claims and corporate card statements
Provides work direction, guidance and training to work-learn students. Performs duties such as scheduling and coordinating work assignments, evaluating performance and determining related training and orientation requirements
Performs administrative tasks including arranging meetings and booking rooms; preparing correspondence and minutes; maintaining electronic file storage system for the Finance Department
Program Secretary
BC Cancer Agency (PHSA)
02.2022 - 04.2023
Perform all clerical/secretarial duties such as, recordkeeping, maintain office supplies, coordinate equipment or handle packages
Schedule appointments for patients for family counselling, nutrition, psychiatrist via phone/walk-ins
Process hiring/terminating for HR related tasks
Responsible for billing and finances such as, pulling reports, update database, receive or manage payments, or data entry
Scheduling Specialist
PHSA (Provincial Health Services Authority)
05.2017 - 02.2022
Responsible for performing all staffing duties
Responded to telephone inquiries/emails to internal and external clients
Scheduled nurses and clerks across various hospitals
Short and long term planning/data entry
Resolved customer problems and complaints
Customer Service Representative (Teller)
Scotiabank
04.2016 - 08.2019
Handled customer inquiries and suggestions courteously and professionally
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Educated customers on use of banking website and mobile apps
Assisted with training of new tellers on policies and procedures
Processed wide variety of retail banking transactions for personal and commercial customers
Cashier/Customer Service Associate
Compass Group Canada Ltd.
02.2013 - 09.2016
Greeted customers entering store and responded promptly to customer needs
Built relationships with customers to encourage repeat business
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Accounting Clerk
AFL Global
03.2015 - 08.2016
Validated customer orders, data entry for accuracy using in-house computer software
Processed payroll records using logs, accrued time, banked OT
Trained field employees on web time entry, expense procedures and customer timesheets
Handled online and in person customer inquiries in a courteous and timely
Accounting Assistant
Knight Piesold Ltd.
03.2007 - 06.2012
Maintained clean and organized files by keeping accounts payable records up-to-date
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
Maintained good working relationships with vendors and resolved disputes
Covered Reception during break
Cashier
PriceSmart Foods
03.2006 - 07.2008
Greeted customers entering store and responded promptly to customer needs
Worked flexible schedule and extra shifts to meet business needs
Built relationships with customers to encourage repeat business
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
Medical Office Assistant
Burnaby Community & Continuing Education
Burnaby, BC
06.2017
Business Administration Diploma - Busincess
CDI College of Busincess
Burnaby, BC
06.2005
High School Diploma -
Centennial Secondary School
Coquitlam, BC
06.2004
Skills
Cash Drawer Management
Cash Counting Machine Operations
Order Taking
Staff Training
Refunds and Exchange
Coaching and Mentoring
Money Handling
Receipt and Refund Issuance
Effective Working Relationships
Account Reconciliation
Business Administration
Mail Handling
File and Data Retrieval Systems
Financial Accounting
Accounts Payable and Receivable
Financial Tracking
Office Supplies and Inventory
Clerical Support
Billing and Invoicing
Microsoft Office
Meeting Coordination and Support
Customer Service Management
Monthly Closings
Leadership and Change Management
Deposit Collection
Administration and Operations
Scheduling
Patient Registration
Administrative Duties
Customer Support
Phone Inquiries
Daily Timekeeping
Sorting and Labeling
Patient Scheduling
Medical Terminology
Invoice Creation
Finance and Accounting Support
Office Procedures
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Research Finance Coordinator
BC Children's Research Institute (PHSA)
04.2023 - Current
Program Secretary
BC Cancer Agency (PHSA)
02.2022 - 04.2023
Scheduling Specialist
PHSA (Provincial Health Services Authority)
05.2017 - 02.2022
Customer Service Representative (Teller)
Scotiabank
04.2016 - 08.2019
Accounting Clerk
AFL Global
03.2015 - 08.2016
Cashier/Customer Service Associate
Compass Group Canada Ltd.
02.2013 - 09.2016
Accounting Assistant
Knight Piesold Ltd.
03.2007 - 06.2012
Cashier
PriceSmart Foods
03.2006 - 07.2008
Medical Office Assistant
Burnaby Community & Continuing Education
Business Administration Diploma - Busincess
CDI College of Busincess
High School Diploma -
Centennial Secondary School
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