Freyla Chyna Terminez
Winnipeg,MB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's Restaurant
06.2017 - Current
- Collaborated with other leaders and executives to direct workflow and support operations.
- Established operational objectives and work plans and delegated assignments to subordinate employees.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Trained and mentored new employees to maximize team performance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Assembler
MacDon Industries
01.2021 - 06.2021
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Followed safety protocols to maintain safe working environment.
- Completed durable assemblies and subassemblies with hand and power tools.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
Retail Sales Associate
Sears
11.2017 - 12.2017
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed cash register after end of shift to balance and record accurate transactions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Listened to customer needs and desires to identify and recommend optimal products.
Banquet Server
RBC Convention Centre
04.2016 - 06.2016
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Arranged linens and table settings according to seating plan and event theme.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
No Degree - Business Administration-Accounting
Red River College of Applied Arts, Science And Technology
Winnipeg, MBCertificate - Aerospace Manufacturing
Red River College Stevenson Campus
Winnipeg, MB11.2020
Skills
- Quality Assurance
- Staff Supervision
- Team Development
- Safety Procedures
- Punctual and Reliable
Certification
TOWES Test
Timeline
Assembler
MacDon Industries
01.2021 - 06.2021
Retail Sales Associate
Sears
11.2017 - 12.2017
Shift Manager
McDonald's Restaurant
06.2017 - Current
Banquet Server
RBC Convention Centre
04.2016 - 06.2016
No Degree - Business Administration-Accounting
Red River College of Applied Arts, Science And Technology
Certificate - Aerospace Manufacturing
Red River College Stevenson Campus
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