Freya Duff
Chilliwack ,BC
Summary
Driven professional with over 7 years of customer service experience, excelling in fast-paced environments as demonstrated at Bow&Stern, and all other restaurants i have worked at. Skilled in POS system operation and adept at handling customer complaints with patience and a continuous learning attitude. Proven track record of exceeding guest expectations through exceptional service and teamwork, showcasing great social skills and an kind approachable personality.
Overview
5
5
years of professional experience
Work History
Bow And Stern
Bow&Stern
03.2021 - Current
- working in a fast-paced environment, taking care of multiple tables at once in a calmly manner.
- giving guests high quality service and a personable experience
- working together as a team to ensure we are able to exceed the guests expectations.
Browns Social House
Browns Social House
11.2020 - 02.2021
- Worked in a more corporate environment that required lots of structure
- I made sure all guests were satisfied and served them in a timely manner.
- memorized the food and drink menu top to bottom
Cat And Fiddle Sports Bar
Cat and Fiddle
03.2020 - 09.2020
- Serving customers in a very busy fast paced environment, i learned how to multi task extremely well.
- Trained new servers, sold lottery tickets, raffle tickets, and T-Shirts during events.
- I made sure to give the best quality service
Education
High School Diploma -
Pinnacle School
Vancouver 06.2017
Skills
- Patience and Persistence
- Continuous Learning Attitude
- POS System Operation
- more than 7 years of Costumer serving experience
- Great at handling customer complaints in a professional manner
- great social skills and approachable personality
Timeline
Bow And Stern
Bow&Stern
03.2021 - Current
Browns Social House
Browns Social House
11.2020 - 02.2021
Cat And Fiddle Sports Bar
Cat and Fiddle
03.2020 - 09.2020
High School Diploma -
Pinnacle School
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