Freshteh SHOJAI
Scarborough,ON
Summary
Dedicated professional with expertise in patient monitoring and customer relationship management. Proven ability to remain calm under pressure and effectively train employees, ensuring high-quality service and operational efficiency.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Persian and Turkish Interpreter
Karaman Courthouse
Karaman, Turkey
12.2019 - 12.2020
- Delivered real-time interpretation in court settings, facilitating clear communication between parties
- Translated legal documents with precision, ensuring clarity and compliance in communications
- Translated documents and evidence for court cases.
- Facilitated communication between parties in legal proceedings.
- Maintained confidentiality during sensitive discussions.
Supervisor
Feritler Giyim
Karaman, Turkey
06.2020 - 09.2021
- Managed retail operations
- Scheduled staff shifts to ensure adequate coverage during peak hours
- Monitored customer feedback to identify service improvements
- Conducted training sessions to onboard new employees effectively
- Operational reporting
Supervisor
Yıldızbaş Soğukhava
Karaman, Turkey
10.2021 - 04.2024
- Oversaw daily cold storage and warehouse operations to ensure optimal inventory management
- Coordinated staff schedules to align resources with operational demands
- Provided training to new staff on warehouse procedures
- Ensured safety and quality standards
- Monitored storage conditions
- Organized and updated documentation for warehouse operations
Training and Research Hospital
Intern
Karaman, Turkey
06.2022 - 09.2022
- Assisted with dialysis procedures to support patient treatment
- Monitored patient conditions during treatment to ensure safety and comfort
- Maintained clinical documentation to ensure accurate patient records
- Collaborated with healthcare teams
Sales Associate
Şahane Cumartesi
Karaman, Turkey
06.2025 - 09.2025
- Guided customers in product selection to enhance shopping experience
- Handled cash and card transactions efficiently at checkout
- Organized store layout and displays to optimize product visibility
Education
Post Secondary Diploma - Dialysis Tecnican
Karamanoğlu Mehmetbey Üniversitesi
Karaman, Turkey09-2022
Skills
- Dialysis procedures
- Patient monitoring
- Clinical documentation
- Patient care coordination
- Medical terminology
- Patient engagement
- Team collaboration
- Staff scheduling
- Employee training
- Crisis management
- Problem solving
- Patient support
Languages
Persian
Native/ Bilingual
Turkish
Full Professional
English
Limited
Timeline
Sales Associate
Şahane Cumartesi
06.2025 - 09.2025
Training and Research Hospital
Intern
06.2022 - 09.2022
Supervisor
Yıldızbaş Soğukhava
10.2021 - 04.2024
Supervisor
Feritler Giyim
06.2020 - 09.2021
Persian and Turkish Interpreter
Karaman Courthouse
12.2019 - 12.2020
Post Secondary Diploma - Dialysis Tecnican
Karamanoğlu Mehmetbey Üniversitesi