Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Freshta Sharif

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.


Energetic Manicurist bringing 2 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.


Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

4
4
years of professional experience

Work History

Mensches Northland Plaza - Supervisor

Supervisor
06.2023 - 04.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.

Nail Technician

Nail Tech
05.2021 - 04.2023
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Communicated effectively with management concerning important customer issues.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.

L'Oreal Paris - Saler Associate

Sager Associate
01.2020 - 12.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.

Education

High School Diploma -

Bridge Academy School
Laj Pat Nagar New Dehli India
08.2016

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Process Monitoring and Improvement

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of staff members.
  • Maximized profits by reducing expenses, renegotiating contracts, and streamlining operations.
  • Increased productivity by implementing multiple process improvements.
  • Sanitation and Safety: Adhered to strict hygiene standards, sterilizing tools and maintaining a clean workstation to prevent infections.
  • Product Knowledge: Stayed updated on the latest nail trends, products, and innovations, offering clients the best options for their nail care needs.

Languages

English
Full Professional
Hindi
Native or Bilingual
Persian
Native or Bilingual

Timeline

Mensches Northland Plaza - Supervisor

Supervisor
06.2023 - 04.2024

Nail Technician

Nail Tech
05.2021 - 04.2023

L'Oreal Paris - Saler Associate

Sager Associate
01.2020 - 12.2021

High School Diploma -

Bridge Academy School
Freshta Sharif