Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Freeman Hall

Los Angeles

Summary

I am a Professional Author who has had two memoirs published in hardcover, a humor book, and four digital books for promotion. The memoirs were humor driven stories about my younger days working in retail. The humor book was about gay feelings and the four digital books were ordered to promote with my retail memoirs.


I also created, edited, and content supplied a popular blog for 15 years called Retail Hell Underground RHU.


For the last 5 years I have been a caregiver to a woman who ended up with Alzheimer's. She was a friend and it has been difficult which is why I'm not continuing as a caregiver, I want to get back to creating and writing.


I am patient with the elderly should my writing and creating skills come in handy for a situation like that. I also have adept assistant skills and can communicate with all types of people.


I worked for Nordstrom for many years as a manager and salesperson. Some of those experiences are what I wrote about in my published memoirs.


I ran a 5 million dollar handbag business and became hyper aware of customer service. I give outstanding customer service and I can train others to do the same. I believe bad service doesn't have to keep happening, it can be stopped in it's tracks and redirected.


I have a creative imagination, humor driven personality, and instinct for whats popular and can develop engaging content and strategies to implement.


Committed to delivering high-quality results in whatever I do. I give 100%.


I like to utilize by creative writing, brainstorming, and editing skills to produce high-quality solutions and creations. Strive to maintain work that meets publishing and media standards.


Overview

37
37
years of professional experience

Work History

Caregiver

Bonnie Kalaf Through IHSS
02.2019 - 11.2025
  • Provided essential personal care services to clients, ensuring comfort and well-being.
  • Assisted with daily living activities, promoting independence and quality of life for individuals.
  • Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
  • Monitored client health conditions, reporting changes to family members and medical staff promptly.

Social Media Advisor

Dr. Lisa Cook
01.2024 - 05.2024
  • Advised on creating New Instagram Acount and conent for it.
  • Developed comprehensive social media strategies to enhance brand visibility and engagement.
  • Analyzed performance metrics to optimize content and improve audience targeting.
  • Collaborated with cross-functional teams to create cohesive marketing campaigns across platforms.
  • Managed content calendars, ensuring timely delivery of posts aligned with promotional schedules.

Blogger /Creator for Retail Hell Underground

Self Employed Web
10.2008 - 10.2019
  • Creating a blog for retail workers with stories, video, photos and artwork. Editing stories from customer service workers.
  • Developed engaging content across various topics to attract diverse audience demographics.
  • Utilized SEO best practices to enhance visibility and organic traffic growth on blog platforms.
  • Collaborated with brands for sponsored content, ensuring alignment with audience interests and values.
  • Analyzed reader engagement metrics to refine content strategy and improve user experience.
  • Maintaining social media for Retail Hell Underground

Author/ Writer

Adams Media, Via Agent Holly Root
01.2008 - 03.2013
  • Published in Hardcover two memoirs: Retail Hell and Return to The Big Fancy. One soft cover humor book called Stuff That Makes a Gay Heart Weep and edited 4 promotional digital books compiled of stories from Retail Workers.
  • Developed engaging narratives to captivate diverse readerships across multiple genres.
  • Conducted extensive research to ensure accuracy and authenticity in all published works.
  • Collaborated with editors and agents to refine manuscripts for publication readiness.
  • Implemented strategic marketing initiatives to promote book releases effectively.

Retail Management and Sales

Nordstrom
03.1989 - 06.2005
  • Managed a 5 million dollar designer handbag business for Nordstrom Glendale and maintained retail sales and merchandising for over a decade.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proficient in Customer Service Care, can diffuse any situation and teach about Customer Care.

Education

No Degree - Journalism And Screenwriting

University of Nevada Reno
Reno, Nevada

High School Diploma -

Hug High School
Reno Nevada
06-1982

Skills

  • Writing and editing
  • Memoir writing
  • Idea brainstorming
  • Content Development
  • Copy and Content Editing
  • Strong research skills
  • Content and Social Media Advising
  • Customer Service-minded
  • Respectful and compassionate
  • Patient and understanding
  • Problem-solving
  • Ability to get along with everyone

Timeline

Social Media Advisor

Dr. Lisa Cook
01.2024 - 05.2024

Caregiver

Bonnie Kalaf Through IHSS
02.2019 - 11.2025

Blogger /Creator for Retail Hell Underground

Self Employed Web
10.2008 - 10.2019

Author/ Writer

Adams Media, Via Agent Holly Root
01.2008 - 03.2013

Retail Management and Sales

Nordstrom
03.1989 - 06.2005

No Degree - Journalism And Screenwriting

University of Nevada Reno

High School Diploma -

Hug High School
Freeman Hall