Fredies Flores
Salinas
Summary
Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in observing and reporting and problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Also great with customer service and staying on task.
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Crime Stopper
Salinas
02.2024 - Current
- Conducted daily security patrols of assigned areas.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided customer service assistance to staff and visitors in a professional manner.
Security guard for massive events, schools, grocery stores and private events
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Searched bags manually to identify prohibited items and contraband.
Cashier
Vallarta Supermarket
Salinas
08.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers promptly and responded to questions.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
Alisal Highschool
Salinas, CA05-2023
Skills
- Observer and report
- Conflict resolution
- Customer service
- Event security
- Effective communication
- Attention to detail
- Team collaboration
- Time management
- Reliability
- Radio communication
- Situational awareness
- Interpreting procedures and instructions
- Verbal and written communication
- Punctuality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Class A
- Fork lift certification
- Guard card
- Pepper spray permit
- Taser permit
- School certification
Timeline
Security Guard
Crime Stopper
02.2024 - Current
Cashier
Vallarta Supermarket
08.2023 - 02.2024
High School Diploma -
Alisal Highschool