Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frederick Liu

Markham,ON

Summary

Versatile professional with experience at Canada Mobile Tire, adept in customer service and product promotion. Excelled in enhancing brand recognition and streamlining claim processes, demonstrating reliability and effective negotiation. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing a blend of hard and soft skills.

Overview

2
2
years of professional experience

Work History

Tire Technician

Canada Mobile Tire
06.2024 - Current
  • Rotated, mounted and balanced tires for cars.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires.
  • Improved customer satisfaction by providing timely and accurate tire services.

Sales and Marketing Assistant

Canada Building and Signs Supplies
06.2023 - 06.2024
  • Assisted call-in customers with questions and orders.
  • Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
  • Boosted sales revenue by developing and implementing targeted marketing strategies.
  • Coordinated and assisted in trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
  • Updated and kept track of inventory.

Dental Admin

Altima Dental
01.2023 - 06.2023
  • Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.
  • Improved the efficiency of claim denial processes by updating insurance coverage and patient information daily.
  • Optimized workflows within the team by assigning tasks based on individual strengths and expertise in particular payers or denial reasons.


Education

BBA - Business Management

University of Toronto
Toronto, ON
04-2028

High School Diploma -

Markville Secondary School
Markham, ON
06-2024

Skills

  • Effective negotiation
  • Eligibility determination
  • Target audience identification
  • Product promotion
  • Multitasking
  • Customer service
  • Quality control
  • Sales

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Chinese (Cantonese)
Limited Working

Timeline

Tire Technician

Canada Mobile Tire
06.2024 - Current

Sales and Marketing Assistant

Canada Building and Signs Supplies
06.2023 - 06.2024

Dental Admin

Altima Dental
01.2023 - 06.2023

BBA - Business Management

University of Toronto

High School Diploma -

Markville Secondary School

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Frederick Liu