Salesforce (CRM)
Strategic, results-driven Manager with 18+ years’ experience providing and mentoring inclusive leadership in national and international healthcare and community support environments. Demonstrated effectiveness running multi-program units and remote teams.
Exceptional interpersonal skills, strong team engagement and individual coaching ability. Strong commitment to advancing social and gender justice.
Oversee implementation of dynamic and innovative international cooperation programming advancing gender equality and rights of women and girls in collaboration with local partners in Burkina Faso, Ghana, Senegal, Eswatini, Tanzania and Togo.
Achievements:
Improve accountability of Action Against Hunger and partners towards GBV and gender equality through Management of three technical nutrition/GBV project in East Africa, West Africa and South Asia to generate evidence and learning for nutrition sector.
Achievements:
Managed programs, staff and facility at Etobicoke branch of Polycultural (one of four operational offices)
Achievements:
Manage and develop portfolio of projects in context of emergencies, ensuring effective implementation of quality programming in developing countries.
Directed development, implementation and on-going support of large-scale international aid programs with annual operating budget of $36M CAD; Coordinated with Operation Manager to advise and supervise Country Program Directors in Haiti, Colombia, Nigeria, Ivory Coast, Republic of Congo / Papua New Guinea / Republic of Russia on variety of planned initiatives and sudden emergencies.
Achievements:
Amman, Jordan (Iraq Program)
October – November 2006
Managed 40 staff providing reconstructive surgery for Iraqi patients wounded and/or severely burned during the war.
Brazzaville, Republic of Congo
April 2004 – July 2005
Managed 400 staff providing mobile clinics, medical and psychological care for rape survivors, building, and administration of 60-bed surgical hospital.
Achievement:
Kampala – Uganda / Dungu, Bunia - Democratic Republic of Congo
August 2002 – August 2003
Managed 60 staff providing medical support to a 50-bed hospital, operational research (Malaria, Kala-Azar and Tuberculosis) support to Dungu district hospital and needs assessment in the Democratic Republic of Congo.
Achievement:
Shimkent, Almaty, Kazakhstan
March – September 2001
Management of 30 staff providing Tuberculosis care in partnership with World Health Organisation.
Project Management Foundations course
Programs and Operations management
Salesforce (CRM)
Lucidchart and Visio (workflow/process mapping)
Excel, Word, PowerPoint, and Google Suite
Canvas (learning content delivery)
SignNow (digital signature workflow)
Constant Contact (email communications)
ChatGPT, Claude, DeepSeek, for research and content generation