Frederic Fhima
Montreal
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
31
31
years of professional experience
Work History
FLC Account Manager
Baxter
12.2021 - 05.2023
- Accountable for fostering new business growth, nurturing current client relationships, and boosting sales and revenue for Hill-Rom Front Line Care (FLC) division, inclusive of the Welch Allyn product line.
- Lead the expansion of new business by actively seeking out new sales opportunities and contracts while increasing revenue by delivering top-tier service to existing clients.
- Oversee customer inquiries regarding product details, pricing, availability, and usage, actively participating in sales meetings and industry events.
- Collaborate with Materials Management, Biomedical Engineers, IT experts, Physicians, Nurse Managers, and Nurses to emphasize the value of Hill-Rom Front Line Care products.
- Demonstrate product functionality and application to both potential and current customers.
- Build strong customer connections to ensure sustained client loyalty and amplify the chances of client-driven referrals and endorsements.
- Work closely with a multidisciplinary team comprising technical representatives, sales, marketing, customer support, and operations professionals on a day-to-day basis.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Manage all distribution partners with support in all aspect of sales process.
FLC Account Manager
Hill-Rom
10.2017 - 11.2021
- Working new business ventures, nurturing existing client relationships, and increasing sales and revenue growth.
- Expand new business by actively seeking new sales and contract opportunities, fostering increased revenue by providing exceptional service to current clients.
- Address customer inquiries encompassing product details, pricing, availability, and product applications, while actively participating in sales and trade shows.
- Engage with Materials Management, Biomedical Engineers, IT experts, Physicians, Nurse Managers, and Nurses, emphasizing the benefits of partnering with Hill-Rom.
- Demonstrated product functionality and application to potential and current customers.
- Build strong customer connections to ensure continued client loyalty and enhance the probability of client-driven referrals and endorsements.
- Collaborate seamlessly with a diverse team of technical representatives, sales, marketing, customer support on a daily basis.
- Working with all provincial healthcare buying groups.
- Manage all distribution partners with support in all aspect of sales process.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Territory Manager-Acute Care
Welch Allyn
01.2006 - 09.2017
- Working new business ventures, nurturing existing client relationships, and increasing sales and revenue growth.
- Expand new business by actively seeking new sales and contract opportunities, fostering increased revenue by providing exceptional service to current clients.
- Address customer inquiries encompassing product details, pricing, availability, and product applications, while actively participating in sales and trade shows.
- Engage with Materials Management, Biomedical Engineers, IT experts, Physicians, Nurse Managers, and Nurses, emphasizing the benefits of partnering with Hill-Rom.
- Demonstrated product functionality and application to potential and current customers.
- Build robust customer connections to ensure continued client loyalty and enhance the probability of client-driven referrals and endorsements.
- Collaborate seamlessly with a diverse team of technical representatives, sales, marketing, customer support on a daily basis.
- Working with all provincial healthcare buying groups.
- Manage all distribution partners with support in all aspect of sales process.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Territory Manager-All Markets
Welch Allyn
01.2003 - 12.2005
- Working new business ventures, nurturing existing client relationships, and increasing sales and revenue growth.
- Expand new business by actively seeking new sales and contract opportunities, fostering increased revenue by providing exceptional service to current clients.
- Address customer inquiries encompassing product details, pricing, availability, and product applications, while actively participating in sales and trade shows.
- Engage with Materials Management, Biomedical Engineers, IT experts, Physicians, Nurse Managers, and Nurses, emphasizing the benefits of partnering with Hill-Rom.
- Demonstrated product functionality and application to potential and current customers.
- Build robust customer connections to ensure continued client loyalty and enhance the probability of client-driven referrals and endorsements.
- Collaborate seamlessly with a diverse team of technical representatives, sales, marketing, customer support on a daily basis.
- Working with all provincial healthcare buying groups.
- Manage all distribution partners with support in all aspect of sales process.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Equipment Specialist
Welch Allyn
01.1997 - 12.2002
- Engage in expanding business opportunities with essential Welch Allyn Products.
- Showcase product operation and usage to both potential and current customers.
- Coordinate and deliver presentations at sales meetings and training sessions for distributors.
- Consult with Materials Management, Biomedical Engineers, Physicians, Specialists, Nurse Managers, and Nurses to emphasize the advantages of partnering with Welch Allyn.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Representative-All Markets.
Welch Allyn
05.1992 - 12.1996
- Manage sales in all markets for province of Quebec.
- Responsible for cultivating new business opportunities while nurturing existing accounts.
- Provide guidance, oversight, and encouragement to sales representatives within the distribution channel partner network.
- Contribute to the training initiatives for representatives within the distributor channel partner network.
- Engage with Materials Management, Biomedical Engineers, IT experts, Physicians, Nurse Managers, and Nurses, emphasizing the benefits of partnering with Hill-Rom.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
BBA - Marketing
HEC Montréal
Montreal, QCSkills
- Needs Analysis
- Goal-Oriented
- Relationship Building and Management
- Business Development
- Sales Expertise
- Teamwork and Collaboration
- CRM Software
- Client Relations
Accomplishments
Winner of 4 President cup.
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
FLC Account Manager
Baxter
12.2021 - 05.2023
FLC Account Manager
Hill-Rom
10.2017 - 11.2021
Territory Manager-Acute Care
Welch Allyn
01.2006 - 09.2017
Territory Manager-All Markets
Welch Allyn
01.2003 - 12.2005
Equipment Specialist
Welch Allyn
01.1997 - 12.2002
Sales Representative-All Markets.
Welch Allyn
05.1992 - 12.1996
BBA - Marketing
HEC Montréal
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