Freddie Pule
Chatsworth
Summary
I have four years of experience in customer service in high-volume, fast-paced environments. Multitasking abilities, dependable, with a self-motivated personality, detail-oriented, and building positive relationships, while uplifting the customers' experience. Comfortable with working alone or with a team to accomplish on-time tasks.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Cashier
Shakey's Pizza Parlor
Whittier, California
05.2024 - 12.2025
- Opened Restaurant
- Set up/ balanced out register and all food stations
- Checked food stock, set up / shut down soda machine, salad bar, pizza prep station, fryer station, turned on/off all electronics in arcade. Made sure all games / tv's / restrooms were up to par and notified management of any issues.
- Set up my POS system and balanced cash register and set up tablet for electronic intake orders (door dash, uber eats, and online orders for catering and pick up)
- Greeted customers, took their orders over the phone and in person.
- Restocked / closed up salad bar, ice machine, changed soda bags and condiments as needed
- Served customer orders and followed up with customer needs
- Temperature checks every two hours to ensure food safety and freshness.
- Assisted customers and their children to turn in tickets for prizes
- Organized online, phone orders, catering and in store orders in a timely manner, ensured all ordered items were correct and matched order number.
Cashier
El Pollo Loco
Whittier, California
03.2024 - 05.2024
- Set up/balanced electronic cash register
- Greeted customers
- took lobby /drive thru orders
- Restocked salsa bar, condiments, soda machines and utensils.
- Dishwashing/cleaning lobby
Cashier
Shakey's Pizza Parlor
Pico Rivera, California
12.2023 - 02.2024
- Closed Restaurant
- Balanced out register and shut down food stations
- checked food stock, shut down soda machine, salad bar, pizza prep station, fryer station, turned off all electronics in arcade. Made sure all games / tv's / restrooms were up to par and notified management of any issues.
- Shut down POS system/tablet for electronic intake orders (door dash, uber eats, and online orders for catering and pick up)
- Greeted customers, took their orders over the phone and in person.
- Restocked / closed up salad bar, ice machine, changed soda bags and condiments as needed
- Served customer orders and followed up with customer needs
- Temperature checks every two hours to ensure food safety and freshness.
Retail Sales Associate
Fashion Q
Whittier, California
11.2023 - 01.2024
- Open/closed store
- Set up/closed out balance for cash register
- Counting inventory, tagging clothes and organized clothing sizes
- Processed returns, applied store credit, activated gift cards and handled purchases
- Assisted customers with any questions, concerns and advice as requested
- Helped maintain cleanliness in fitting rooms, bathrooms and on the floor.
Cook
Taco Bell Restaurant
Chatsworth, California
03.2022 - 04.2023
- Opening restaurant
- Prepped/checked food temperature every four hours to maintain freshness and food safety standards
- Took orders, filled orders in three minutes or less (timed)
- Processed personal/third party online orders
- Dishwashing, lobby and restroom cleaning
- Restocked, organized and maintained cashier, lobby and cook areas cleaned
- Built repour with customers/vendors
Education
GED -
El Rancho Adult School
Pico Rivera, CA06-2024
Skills
- Customer service
- Time management
- POS system setup
- Food safety compliance
- Cash register operation
- Inventory tracking
- Phone etiquette
- Attention to detail
- Problem solving
- Effective communication
- Issue resolution
- Work ethic and integrity
- Money handling
- Customer assistance
- Adaptability
- Quick learner
Certification
Food Handler Certification
Timeline
Cashier
Shakey's Pizza Parlor
05.2024 - 12.2025
Cashier
El Pollo Loco
03.2024 - 05.2024
Cashier
Shakey's Pizza Parlor
12.2023 - 02.2024
Retail Sales Associate
Fashion Q
11.2023 - 01.2024
Cook
Taco Bell Restaurant
03.2022 - 04.2023
GED -
El Rancho Adult School