Summary
Overview
Work History
Education
Skills
SUMMARY
Certification
Timeline
Generic

Freddie Garcia

West Covina

Summary

Experienced account management professional with a strong track record in client relations, strategic planning, and revenue growth. Proven ability to foster team collaboration and achieve results while adapting to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities. Extensive experience in building and maintaining strong client relationships, utilizing strategic account management techniques to maximize client satisfaction and retention. Demonstrates effective communication and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Key Account Manager

Harbor Distributing
12.2021 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.

Field Sales Representative

Harbor Distributing
10.2019 - 12.2021
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.

Lead Draft Technician

Harbor Distributing
01.2019 - 09.2019
  • Improved draft system efficiency by performing regular maintenance and cleaning tasks.
  • Educated customers on proper care and maintenance of their draft systems, promoting long-lasting performance.
  • Enhanced team communication by providing clear, concise updates on equipment status and maintenance needs.
  • Maintained up-to-date knowledge of industry trends and advancements to provide superior service to customers.

Draught Technician

Classic Distributing & Beverage
08.2015 - 12.2018


  • Perform scheduled maintenance to include cleaning of beer lines, inspection and cleaning of draft equipment.
  • Professional verbal communication skills: exceptionally friendly and conversational.
  • Ensure compliance to all applicable ABC Rules and Regulations, company policies and procedure and safety procedures..
  • Maintain records of line cleaning and service calls for each account.
  • Analyze and troubleshoot draft systems to identify poor pouring or dispensing issues: communicate findings of problems or issues: recommend solutions
  • Install draft systems from the ground up. Long draw systems, direct draw, wall mounts, custom installs.
  • Providing my own personal tools

Sales Representative

Classic Distributing & Beverage
09.2013 - 08.2015
  • Earned numerous recognitions for exceptional customer service.
  • Presented latest merchandise to prospective buyers.
  • Accounted for all inventory and ordered new stock.
  • Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
  • Submitted and tracked orders.
  • Responded to all customer inquiries thoroughly and professionally.
  • Helped drive sales goals and achieve monthly quotas.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Built long-term customer relationships and advised customers on purchases and promotions.

Sales Associate

Classic Distributing & Beverage
08.2010 - 08.2012
  • Responsibilities include Manage a team of merchandisers in transporting product from storerooms to sales locations, assembling and organizing products on pallets and shelving within refrigerated display cases.
  • Knowledgeable with the ins-and-outs of beer distribution when it comes to merchandising and sales, willing to go the extra mile for the customer and will always try my best in solving any situation.
  • Maintain product display to promote sales; including rebuilding and restocking of displays
  • Visit several accounts daily.
  • Submit daily summary of activities and installations to supervisor and returns all work order slips.
  • Maintain clear communication with various vendors.

Education

Diploma - General Studies

Nogales High School
La Puente, CA
2010

Skills

  • Driven and determined
  • Ability to adapt well to any work environment or situation
  • Willing to constantly develop and grow
  • Very hands on, hand and power tool efficient
  • Client relationship building
  • Relationship selling
  • Data-driven decision making
  • Account management
  • Business development

SUMMARY

My reputation is one who meets heavy work assignments and deadlines, under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task i will take on, to fulfill the needs of my company and the customers requests. I am able to work very strong independently, or if need be in a team.

Certification

  • MillerCoors Certificate - On Premise Draught Workshop 
  • Cicerone Certificate

Timeline

Key Account Manager

Harbor Distributing
12.2021 - Current

Field Sales Representative

Harbor Distributing
10.2019 - 12.2021

Lead Draft Technician

Harbor Distributing
01.2019 - 09.2019

Draught Technician

Classic Distributing & Beverage
08.2015 - 12.2018

Sales Representative

Classic Distributing & Beverage
09.2013 - 08.2015

Sales Associate

Classic Distributing & Beverage
08.2010 - 08.2012

Diploma - General Studies

Nogales High School

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Freddie Garcia