Dynamic server with a proven track record in delivering exceptional customer service and enhancing dining experiences. Skilled in conflict resolution and menu knowledge, contributing to guest satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Server
Maggiano's Restaurant
San Jose
06.2025 - 01.2026
Delivered exceptional customer service to high volume of daily patrons.
Greeted customers, answered inquiries, and recommended specials to enhance profitability.
Took orders accurately and efficiently to maximize satisfaction.
Resolved guest concerns promptly and professionally to maintain positive experiences.
Performed opening and closing duties, including setting up dining area and restocking supplies.
Server
Naschmrkt
Palo Alto
07.2021 - 03.2024
Delivered exceptional dining experiences through effective collaboration with team members.
Maintained comprehensive knowledge of menu items to address customer inquiries.
Provided outstanding customer service, ensuring high levels of satisfaction.
Greeted customers and recommended specials to drive revenue growth.
Displayed enthusiasm and expertise regarding restaurant's menu offerings.
Communicated customer allergies and special requests to kitchen staff efficiently.
Promoted desserts, appetizers, and specialty drinks to maximize sales opportunities.
Stayed updated on daily specials, new menu items, and current promotions.
Server
Fogo de Chao
San Jose
04.2019 - 04.2021
Explained menu options and provided recommendations to guests while taking food and beverage orders.
Maintained knowledge of daily specials, new items, and ongoing promotions.
Ensured cleanliness and readiness of tables for incoming guests.
Delivered food orders promptly while maintaining courteous service in high-volume environment.
Assisted in training new servers on restaurant procedures and plating techniques.
Trained new employees to ensure adherence to quality standards.