Fred Perry
Kitchener,ON
Summary
Dedicated collaborative leader committed to fostering an engaged and empowering work culture through effective partnership with coworkers. Demonstrated success in building and maintaining relationships with diverse stakeholders within dynamic and fast-paced settings.
Overview
14
14
years of professional experience
Work History
Operations Manager
George Brown College
05.2018 - 04.2024
- Provided leadership and strategic direction for the overall department.
- Assisted in full-time staff hiring, training and managing.
- Collaborated with coordinators in budget planning.
- Facilitated monthly staff meetings.
- Staff performance evaluations.
- Oversaw all event planning budgets.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Directed initiatives to improve work environment and student experience.
- Championed safety protocols to maintain a secure working environment.
Programs Coordinator
George Brown College
08.2010 - 05.2018
- Supervised safety and transit programs.
- Administered recruitment for part-time staff hiring, training and scheduling.
- Implemented a successful volunteer program to enhance student engagement.
- Liaised with cross-functional departments to streamline processes.
- Assisted in managing an operating budget of 250K.
- Analyzed and reported the monthly progression of sales for the Toronto Transit Commission Student Discounted Program.
- Led monthly meeting with sales staff
- Created innovative marketing plans to increase sales
- Processed time sheets for part-time employees
- Planned all events for the safe walk and Toronto Transit Commission Student Discounted programs
- Created new marketing plans to promote safety awareness
- Oversaw sales throughout all campuses
- Conducted day to day administration.
- Tracked and reported expenses accurately to manage program budgets.
Education
BBA Business Administration -
University of St. Francis Xavier
Antigonish, NSLife Skills Certification -
George Brown College
Toronto, ONSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Cross-Functional Communication
- MS Office
Key Qualifications
- Organizational Development
- Customer Relations
- Resource Management
- Sales Management
- Social Media Marketing
- Leadership
- Relationship Building
- Conflict Resolution
- Program Development
- Strategic Planning
Timeline
Operations Manager
George Brown College
05.2018 - 04.2024
Programs Coordinator
George Brown College
08.2010 - 05.2018
BBA Business Administration -
University of St. Francis Xavier
Life Skills Certification -
George Brown College
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