Brandon Marogi
El Cajon
Summary
I am confident that the experience I've gained in the automotive industry would make me a great addition to your team. I have over a decade years experience, I have gained in the automotive industry would make me a great addition to your team. I am able to build immediate rapport with customers and quickly assess their needs and provide solutions. Fluency in English & Arabic I can communicate with a diverse group of clients and build trusting relationships that ensure high customer satisfaction/retention. Responded to internet inquiries and phone calls in a timely matter. Offering each customer top-notch, personal service to boost sales and customer satisfaction. Provided pricing information to customers regarding specific products. I am willing to learn,dedicated, dependable and look forward to meeting in person to discuss the opportunity to become a part of your team. References are available upon request.
Overview
10
10
years of professional experience
Work History
Internet Sales Manager
Bmw Of El Cajon
05.2024 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
- Negotiated contracts with online marketplaces, expanding company's digital footprint.
- Facilitated cross-departmental initiatives to drive overall company sales goals.
- Enhanced online sales channels, leading to significant growth in e-commerce revenue.
Internet Sales
Lexus El Cajon
11.2018 - 04.2024
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Responded to customer enquiries via telephone and email.
- Provided training and support for new Internet Sales Agents, sharing best practices and contributing to overall team success.
- Increased Internet sales by implementing effective marketing strategies and coordinating online promotions.
- Ensured seamless communication between the Internet Sales team members in achieving target goals monthly basis.
Sales Consultant
Honda Of El Cajon Superstore
11.2015 - 11.2018
- Provided pricing information to customers regarding specific products.
- Constantly ask proper open-ended questions to discover prospects needs and advantage
- Emphasize consumers needs and developed appropriate responses along with information on products and services that would be suitable
Sales Representative
Boost Mobile
03.2015 - 10.2016
- Respond to all incoming and outgoing telephone and in-person requests for information
- Perform opening and closing procedures
- Clarify customer concerns promptly to maintain satisfaction
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA01.2015
Skills
- Product and service knowledge expert
- Networking skills
- Focused
- Cash/check handling
- Microsoft office
- CRM Dealersocket,E-Leads
- Builds great customer rapport
- Highly competitive
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- Social media marketing
- Sales strategy development
- Staff coaching
- Inbound call management
- Lead generation strategies
- KPI tracking
- Market research
- Price quoting
- Negotiation
- Cold calling
- Lead prospecting
- CRM software mastery
Timeline
Internet Sales Manager
Bmw Of El Cajon
05.2024 - Current
Internet Sales
Lexus El Cajon
11.2018 - 04.2024
Sales Consultant
Honda Of El Cajon Superstore
11.2015 - 11.2018
Sales Representative
Boost Mobile
03.2015 - 10.2016
High School Diploma -
El Cajon Valley High School
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