Freba Azizullah

Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. Personable housekeeper with exceptional issue-resolution skills and safety knowledge. Bilingual and compassionate with proactive attitude. Known for reliability and workplace resourcefulness. Responsible Housekeeper with expertise in proper room cleaning techniques. Friendly individual fluent in [Number] languages. Excellent record of punctuality and attendance. Multilingual Housekeeper offering eye for detail and excellent time-management skills demonstrated over [Number] years of industry experience. Strong understanding of hospitality best practices and standards for room cleanliness.

• Responded to customer inquiries and complaints effectively
• Maintained a professional and positive attitude while interacting with customers
• Identified issues and determined corrective action
• Assisted customers with determining what products would best suit their needs

• Established excellent rapport with customers and co-workers
• Demonstrated enthusiasm and dedication while working in a team environment
• Actively assisted co-workers with demanding issues
• Conversed with customers to ensure they received required service

• Excellent written and verbal communication skills.
• Abilities sending and receiving of information on the phone.
• Confident, articulate, and professional speaking abilities.
• Processed cash, credit and debit transactions
• Accounted for cash balance before and after shifts.
• Handled returns and exchanges ensuring that returned merchandise is in good condition
• Preformed closing activities including calculating day to day sales

References Available Upon Request