Franz Matthew Rodriguez
Surrey
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of plumbing parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
8
8
years of professional experience
Work History
Parts Counter Sales Person
Andrew Sheret Ltd
09.2021 - Current
- Assisted customers with diagnosing problems for plumbing equipment and purchasing necessary replacements.
- Recommended alternative plumbing parts if necessary and instructed customers on the basics of part customization and repair.
- Identified customer-specific replacement parts and provided confident, accurate suggestions.
- Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
- Enhanced efficiency of order processing operations, leading to improved customer experience through faster turnaround times.
Recycling Supervisor
Return-It Centre
02.2019 - 09.2021
- Ensured compliance with local regulations by maintaining accurate records and conducting periodic inspections.
- Increased recycling output by optimizing scheduling and resource allocation.
- Collaborated with management to set achievable goals and evaluate progress regularly.
Food Service Cook
Rogers Arena
09.2016 - 12.2017
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Increased productivity in the kitchen by effectively multitasking and coordinating multiple tasks concurrently.
Education
First Year - Kinesiology
Langara College
Vancouver, BC09.2017
High School Diploma -
Vancouver Technical Secondary School
Vancouver, BC06.2016
Skills
- Goal-oriented mindset
- Technical understanding
- Product Knowledge Expertise
- Problem-solving abilities
- Adaptability and Flexibility
- Task Prioritization
- Customer Relationship Building
Languages
English
Tagalog
Timeline
Parts Counter Sales Person
Andrew Sheret Ltd
09.2021 - Current
Recycling Supervisor
Return-It Centre
02.2019 - 09.2021
Food Service Cook
Rogers Arena
09.2016 - 12.2017
First Year - Kinesiology
Langara College
High School Diploma -
Vancouver Technical Secondary School
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