Franz Kyle Pelayo
Toronto,ON
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Freshwest Grill. Proven ability to engage guests and manage high-pressure situations while ensuring satisfaction. Experienced in cash handling and food safety protocols, consistently delivering quality service and maintaining a clean, organized environment.
Overview
2
2
years of professional experience
Work History
Server
Freshwest Grill
04.2025 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, delivering food and drinks promptly during peak hours.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Line Cook
MIGHTY BIRDS
10.2023 - Current
- Prepared ingredients by chopping, slicing, and measuring for meal assembly.
- Maintained cleanliness of workstations and equipment to ensure safety standards.
- Assisted in cooking meals according to established recipes and presentation guidelines.
- Collaborated with team members to efficiently execute meal service during peak hours.
- Followed food safety protocols for storage and handling of perishable items.
Education
Automotive Parts And Service Operations
Centennial College
Ashtonbee Campus06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Languages
English
Professional Working
Timeline
Server
Freshwest Grill
04.2025 - Current
Line Cook
MIGHTY BIRDS
10.2023 - Current
Automotive Parts And Service Operations
Centennial College
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