Franz Nuega
Northridge,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Katsu-ya Woodland Hills
Woodland Hills, California
08.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Katsu-ya Northridge
Northridge, California
07.2018 - 08.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Associate of Science - Computer Information Technology
California State University, Northridge
Northridge, CA 05.2001 -
General Education
Granda Hills Charter High School
Granada Hills, United States06-2015
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Team collaboration
Task prioritization
Exceptional customer service
Professional appearance
Timeline
Server
Katsu-ya Woodland Hills
08.2020 - Current
Server
Katsu-ya Northridge
07.2018 - 08.2020
Associate of Science - Computer Information Technology
California State University, Northridge
05.2001 -
General Education
Granda Hills Charter High School
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