Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fransisco Rodriguez

Carson

Summary

Dynamic Account Manager with a proven track record at Morgan Fabrics and J. Allen Fabric, excelling in customer relationship management and contract negotiation. Successfully developed strategic plans that boosted account retention and revenue growth. Adept at market research and client communication, fostering strong relationships to ensure satisfaction and drive business development. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

39
39
years of professional experience

Work History

Accout Manager

J Allen Fabric
Pico Rivera
07.2022 - 04.2025
  • Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
  • Participated in trade shows, conferences, and networking events to represent the company and attract new business.
  • Renewed existing accounts by building relationships with clients.
  • Developed successful customer relationships to boost sales opportunities.
  • Conducted market research to identify potential customers.
  • Developed and executed strategic plans to penetrate new markets and acquire new clients.

Account Manager

Morgan Fabrics
Los Angeles
03.1986 - 04.2022
  • Solicited feedback from customers on their experience with products or services.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase revenue from existing accounts.
  • Attended trade shows and conferences as a representative of the company.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Identified customer needs by asking questions and advising on best solutions.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.

Education

Some College (No Degree) - Criminal Law

Los Angeles Harbor College
Wilmington, CA

Skills

  • Customer relationship management
  • Contract negotiation
  • Market research
  • Sales strategy development
  • Account retention
  • Business development
  • Client communication
  • Customer service
  • Product knowledge
  • Sales presentations
  • Trade show participation
  • Dependable and responsible

Timeline

Accout Manager

J Allen Fabric
07.2022 - 04.2025

Account Manager

Morgan Fabrics
03.1986 - 04.2022

Some College (No Degree) - Criminal Law

Los Angeles Harbor College
Fransisco Rodriguez