FRANÇOISE VICTORINE NSONGO EKA BOKONA
Ottawa,Ontario
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Student Intern
Embassy of DRC in Canada
07.2025 - Current
- Assisted in daily administrative tasks to support project execution and team efficiency.
- Managed scheduling and logistics for events, improving organizational effectiveness.
- Participated in training sessions, gaining knowledge of industry best practices and tools.
- Provided customer service support, addressing inquiries to enhance client satisfaction.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Cashier
Maxi
03.2025 - 09.2025
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Collaborated with team members to optimize workflow during peak hours.
- Welcomed customers and helped determine their needs.
Versatile Team Member
Harvey’s
09.2024 - 03.2025
- Followed safety protocols to ensure a secure working environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Intern
Constitutional Court/ RDC
08.2023 - 03.2024
- Conducted legal research to support case preparation and analysis.
- Organized case files, ensuring accurate documentation and easy access to information.
- Attended court sessions, observing procedures and gaining insight into judicial processes.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in drafting legal documents and reports for court proceedings.
Community Service Volunteer
ASBL BUNA Foundation
05.2023 - 05.2023
- Assisted in organizing community events and outreach programs to enhance local engagement.
- Collaborated with team members to distribute resources effectively to underserved populations.
- Participated in fundraising efforts, contributing ideas that increased community support and involvement.
- Researched local needs to identify areas for potential service expansion and improvement initiatives.
Education
Baccalaureate - Political Science
Université du Québec en Outaouais
Gatineau, Québec11.2027
High School Diploma - Political Science
Jewels International School of Kinshasa
kinshasa, RDC06.2021
Skills
Proficiency in Word and PowerPoint office tools
Management and monitoring of administrative files
Team spirit and sense of collaborationProfessional communication in a multicultural environment
Welcoming and managing requests with courtesy and professionalism
Intellectual curiosity
Analytical skills
Languages
Français
Native or Bilingual
English
Professional Working
Additional Information
- Écologie / développement durable
- Photographie
- Littérature / développement personnel
- Bénévolat/ engagement associatif
- Langues et Cultures Étrangères
Personal Information
Expérience
Emploi permanent,Emploi permanent,Stage,Stage
Formation
Baccalauréat international ,En cours
Timeline
Student Intern
Embassy of DRC in Canada
07.2025 - Current
Cashier
Maxi
03.2025 - 09.2025
Versatile Team Member
Harvey’s
09.2024 - 03.2025
Intern
Constitutional Court/ RDC
08.2023 - 03.2024
Community Service Volunteer
ASBL BUNA Foundation
05.2023 - 05.2023
Baccalaureate - Political Science
Université du Québec en Outaouais
High School Diploma - Political Science
Jewels International School of Kinshasa