Françoise Hill

Took a purposeful career break to travel and work in a high-volume, customer-facing role at Big White Ski Resort in British Columbia. This experience sharpened my ability to stay calm under pressure, communicate across cultures and collaborate in fast-paced, team-oriented environment - skills that are essential for building inclusive and agile workplaces.

• Gained on-the-ground insight into frontline employee needs while working in a seasonal role, contributing to a diverse and dynamic team.
• Strengthened cultural fluency and adaptability while independently travelling through Bolivia, Peru, Colombia, Panama, Costa Rica, Nicaragua, El Salvador and Guatemala.
• Embraced personal challenges and growth, completing a 5-day trek to Machu Picchu (70km) and navigating new terrain (literally and figuratively) while learning to snowboard and relocating internationally from Australia to Canada.

Led a diverse portfolio of up to five clients across industries such as technology, digital marketing, financial services and allied health. Acted as a strategic partner and trusted advisor to executives, People & Culture teams, and employees, delivering high-impact talent programs that were people-first, values-led and scalable.

• Designed and executed end-to-end People & Culture initiatives with a strong focus on performance enablement and organisational design.
• Delivered practical, values-aligned advisory grounded in employment legislation and best practice.
• Built trusted relationships and worked cross-functionally with executive leaders, mid-level managers, internal People & Culture teams and offshore talent partners.
• Worked closely with Talent Acquisition and People Operations to ensure a seamless employee experience across the clients' employee lifecycle.
• Mentored and coached a People Coordinator, supporting capability growth and day-to-day operations.

Key achievements:

• Co-designed and project-managed a global total rewards program for Linktree, supporting attraction and retention during rapid growth.
• Supported an end-to-end organisational restructure (40+ redundancies, 10+ redeployments) with compassion, compliance and business continuity.
• Stepped in as Acting Global Head of People & Culture for a global tech company, ensuring continuity across cyclical processes and team support.
• Worked with Directors to establish the People & Culture function for an allied health start-up, including onboarding design and performance framework development, setting the foundation for long-term growth.
• Maintained 100% retention across my client portfolio.

Supported the delivery of innovative programs designed to build critical workforce skills for early-career talent, ensuring smooth execution and alignment with program goals.

• Delivered learning programs that helped emerging talent build future-ready capabilities, with a focus on practical skill development and long-term employability.
• Provided exceptional support to a platform community of 24,000+ users, ensuring high engagement and a seamless participant experience.
• Managed talent acquisition for large-scale virtual hackathons, including sourcing, selection, and onboarding of participants.
• Led onboarding and engagement initiatives that drove participant retention.
• Analysed talent data to uncover trends and generate insights, informing program improvements.
• Owned and executed a participant communication strategy that fostered strong community connection and sustained participation.
• Contributed to brand visibility and outreach through social media content creation and campaign planning.

Supported assessment and selection for a large-scale government recruitment project, applying evidence-based practices to ensure fair, inclusive and robust hiring decisions.

• Conducted and evaluated diverse assessment methods including competency-based interviews (in-person and video), role plays, group exercises, scenario-based tasks and written assessments.
• Administered and analyzed psychometric assessments to enhance objectivity and candidate fit insights.
• Coordinated the smooth delivery of assessment centers prioritizing an exceptional candidate experience and strong stakeholder communication.
• Supported ideation sessions and workshops, driving collaborative problem-solving.

Supported consulting projects focused on employee experience design, role definition and workforce planning, applying human-centered principles to deliver practical and engaging solutions.

• Developed tools and resources (interview guides, communication plans, briefing packs etc) to drive stakeholder engagement and smooth project delivery.
• Designed tailored learning and development activities aligned with project goals.
• Conducted qualitative research including stakeholder and end-user interviews to inform experience-led recommendations.
• Supported preparation of ideation workshops and collaborative sessions to foster innovation and alignment across teams.
• Synthesized qualitative and quantitative data into insightful reports, enabling informed decision-making.
• Managed key project elements including WIP dashboards, status updates, meeting coordination and timesheet tracking to ensure timely and transparent delivery.