Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

François Séguin

Valleyfield,Quebec

Summary

Dynamic IT and Healthcare Product Manager with over 20 years of experience in sales, marketing, and business process optimization. Proven ability to drive business growth, lead cross-functional teams, and implement data-driven strategies to enhance performance. Experienced in managing operations with teams of up to 20 resources, ensuring efficiency and alignment with business objectives. Expertise in process reengineering, system integration (HL7, ASTM), and client-centric consulting to deliver impactful technology solutions. Strong background in healthcare informatics, contract negotiation, and technical solutions delivery, optimizing laboratory workflows and organizational success.

Overview

28
28
years of professional experience

Work History

Product Manager

BioMérieux Canada
09.2015 - Current
  • To establish and provide marketing plan including strategies, tactics and actions plan for the Sales team and Customer Service in order to support the bioMérieux product lines(informatics) for the country according to the Corporate guidelines; to follow up on the implementation of these action plans with the Sales Manager, Sales force, Customer Service Manager and the administrative support teams
  • Responsible for managing all aspects of BioMérieux commercialization products in Canada
  • This includes marketing strategies and tactics, product lifecycle management, review and interpretation of existing and new literature, clinical literature, production of sales support tools and promotion of customer education for the purpose of achieving optimal customer satisfaction and sales and gross margin targets

Clinical Pathology Sales Specialist (Eastern Canada)

Roche Tissue Diagnostics
08.2013 - 09.2015
  • Promoting and driving the sales cycle of Ventana products within advanced hospitalbased histology laboratories, independent reference laboratories, and medical research centers in Eastern Canada
  • SME for assigned portfolio solution(informatics), help account managers in driving complex sales cycle
  • 2013 Territory revenue growth (20 % /Year) above quota
  • 2013 Canadian sales specialist award

Account Executive (Quebec)

Roche Tissue Diagnostics
01.2012 - 09.2015
  • Promoting and driving the sales cycle of Ventana products within advanced hospitalbased histology laboratories, independent reference laboratories, and medical research centers in Quebec
  • Contract negotiation with large/regional organization
  • RFP /RFI response
  • Software and equipment contract value 100K to 5 millions $
  • 2012 Territory revenue growth (20 % /Year) above quota
  • 2013 Territory revenue growth (13 % /Year) above quota
  • Sole source contract over 5 millions (CHUM, Rimouski, St-Jerome)

Laboratory Information System Product Manager

Infor (Formerly Lawson/Healthvision/Medisolution)
06.2009 - 12.2012
  • North American sales & marketing orientation
  • Meet /exceed quarterly sales quota (500 K to 1.5 M)
  • Contract negotiation with large/regional organization
  • RFP /RFI response
  • Software and equipment contract value 300K to 5 millions $
  • Professionals services & support contract value 250 K to 2 millions $
  • Product representative at Lab Infotech Summit (Pathology Informatics), AACC, CLMA, AQUESS
  • Product integration to Quebec Cancer & Ontario cancer registry
  • Synoptic reporting specifications & integration for Canadian market
  • Product life cycle management
  • Liaison between end users -marketing-development team -sales -support and implementation team
  • Team management
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Laboratory Information System Product Manager & Product Specialist

Lawson Healthcare (Formerly Healthvision/Medisolution)
05.2007 - 06.2009
  • Meet /exceed quarterly sales quota (500 K to 1.5 M)
  • Product orientation for US market introduction
  • Market awareness
  • Competitors space analysis
  • Product representation for road show
  • Pre-sales & sales forecast
  • Liaison between end users -marketing-development team -sales

Information manager

Autodesk Media & Entertainment
11.2005 - 05.2007
  • Process mapping and process reengineering for the support department
  • Management dashboard implementation
  • Team management (15 direct report)

Customer Service manager (LIS)

Medisolution
08.2000 - 11.2005
  • Department startup
  • Process mapping and process reengineering for the support department
  • Budget control (> 5 millions)
  • Team management- 20 direct report across Canada
  • Customer management

Senior implementation specialist (LIS)

Medisolution
10.1998 - 07.2000

Junior Implementation Specialist (LIS)

Medisolution
01.1997 - 09.1998

Education

MBA -

Sherbrooke University
07.2003

Bachelor of Science (B.Sc.) - Biotechnology

Sherbrooke University
12.1993

Strategic & Conceptual selling -

Miller Heiman
01.2012

Skills

  • Product Demonstration
  • Contract Management
  • Sales strategies and promotional planning
  • Results oriented
  • Coaching and supervision
  • Analytical and strategic thinking
  • Entrepreneurial skills
  • Total quality management
  • Financial and budget analysis
  • Process reengineering
  • Advance technical skills (HL7, ASTM, Healthcare integration)
  • Evidence-Based Decision-Making

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Product Manager

BioMérieux Canada
09.2015 - Current

Clinical Pathology Sales Specialist (Eastern Canada)

Roche Tissue Diagnostics
08.2013 - 09.2015

Account Executive (Quebec)

Roche Tissue Diagnostics
01.2012 - 09.2015

Laboratory Information System Product Manager

Infor (Formerly Lawson/Healthvision/Medisolution)
06.2009 - 12.2012

Laboratory Information System Product Manager & Product Specialist

Lawson Healthcare (Formerly Healthvision/Medisolution)
05.2007 - 06.2009

Information manager

Autodesk Media & Entertainment
11.2005 - 05.2007

Customer Service manager (LIS)

Medisolution
08.2000 - 11.2005

Senior implementation specialist (LIS)

Medisolution
10.1998 - 07.2000

Junior Implementation Specialist (LIS)

Medisolution
01.1997 - 09.1998

Bachelor of Science (B.Sc.) - Biotechnology

Sherbrooke University

Strategic & Conceptual selling -

Miller Heiman

MBA -

Sherbrooke University
François Séguin