Franklin Sewor
London,ON
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Assistant
Flooring Excellence
09.2023 - Current
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
Supervisor
Elite Dreams Contruction
07.2019 - 07.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Monitoring and Evaluation Officer
Metro Mass Transit Limited
09.2018 - 07.2019
- Enhanced data quality by implementing rigorous monitoring and evaluation processes.
- Streamlined reporting procedures for improved efficiency and information dissemination.
- Developed comprehensive monitoring tools to track project progress and outcomes.
- Conducted regular site visits, ensuring accurate data collection and timely reporting.
Dispatcher Clerk
Diamond Cement Company
08.2012 - 07.2015
- Enhanced communication efficiency by implementing a streamlined dispatching process.
- Reduced response times for emergency calls by optimizing dispatcher schedules and call assignments.
- Improved customer satisfaction with timely and accurate information updates during service outages or delays.
- Coordinated logistics, ensuring seamless operations between departments and transportation providers.
Education
High National Diploma - Procurement
Accra Technical University
Ghana,Accra05.2018
General Arts
St Pauls Senior High School
Ghana, Denu05.2008
Skills
- Scaffolding Setup
- Construction Support
- Regulatory Compliance
- Customer Service
- Display Setup
- Inventory Control
- Goal-Oriented
Certification
Drivers License and WHMIS safety certification.
References
References available upon request.
Timeline
Store Assistant
Flooring Excellence
09.2023 - Current
Supervisor
Elite Dreams Contruction
07.2019 - 07.2023
Monitoring and Evaluation Officer
Metro Mass Transit Limited
09.2018 - 07.2019
Dispatcher Clerk
Diamond Cement Company
08.2012 - 07.2015
High National Diploma - Procurement
Accra Technical University
General Arts
St Pauls Senior High School
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