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Work History
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Overview
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Franklin Addo

Franklin Addo

Lachine,QC

Languages

English
Full Professional
Spanish
Full Professional

Summary

Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts, cloud infrastructure automation, and Linux system administration. Purpose-driven professional with over 5 years of experience using source control tools to identify and fix bugs in code. A talented performer who can be a strong team player and work effectively independently.

Work History

Cloud/DevOps Engineer

Slalom
05.2022 - Current
  • Writing terraform code to deploy Citrix components like ADC (NetScaler), ADM, StoreFront, and CloudConnector.
  • Controlling access to clients’ AWS accounts using IAM roles and policies.
  • Shared and replicated AWS Managed across multiple AWS accounts and regions using Azure DevOps tasks, AWS toolkits, and AWS SSM. parameter store to fully automate the deployments.
  • Setting up CloudWatch monitoring agents on servers, configuring load balancer health checks, creating of firewall rules for whitelisting IPs and domains, and collecting logs from inspection firewall alerts.
  • Working collaboratively with team members using Git and Azure DevOps to complete tasks efficiently and effectively.
  • Troubleshooting failures in deployments and networking components.
  • Generating CMK for the encryption of client data on AWS and storing secrets in parameter store.
  • Attending daily meetings to plan and refine user stories.
  • Deployed and configured Citrix Resources such as StoreFront, CloudConnector, ADM, and ADC on multiple AWS accounts and in multiple AWS Regions.
  • Configuring the different components of Citrix.
  • Deploying VDA servers for testing of apps on Citrix StoreFront.
  • Deployed and configured ROSA cluster on AWS using Azure Pipelines, terraform, and Ansible playbooks.
  • Integration of ACM with SNS and Microsoft teams to publish notifications.
  • Documenting code and steps in a clear and concise manner for client’s utilization.

Azure Policies

Slalom
05.2022 - 08.2022
  • Created custom policies to enforce regulations on resources specified by the client.
  • Created, assigned, and deployed initiatives using Azure enterprise policy-as-code on different environments of the client’s Azure portal account.
  • Configured and set up policy engine (azure enterprise policy-as-code) on the client’s Azure DevOps platform.
  • Worked collaboratively with team members using Git and Azure DevOps to complete tasks efficiently and effectively.
  • Created custom templates to assign policies and initiatives on different scopes of clients’ Azure subscriptions.
  • Wrote documentation (Markdown) for clients on how to use the policy engine and other files.

DevOps Engineer/Linux System Administrator

Data Service Group
12.2018 - 12.2021
  • Collaborated closely with development and operations teams as well as other stakeholders, using effective communication and active learning skills to ensure the smooth running of the pipeline.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, efficiency, and performance.
  • Automated deployment of custom images to the company's registry using Jenkins (CI/CD) and monitored automated build and continuous software integration process to ensure proper functioning and resolution of problems when necessary.
  • Designed and built an AWS IT infrastructure for a high school using services such as VPC, EC2, IAM roles, Route53, S3, ELB, Cloud Front, SNS, Amazon Aurora, CloudWatch, etc.
  • Installed, configured, and administered Linux services (CentOS, RedHat, Ubuntu) as well as performed maintenance of servers and troubleshooting of issues in the environment.
  • Interacted directly with users to diagnose and correct major system issues and address their concerns such as password resetting, resolving permissions, user, and group issues.
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distributions.
  • Monitored networks and network devices to resolve technical problems quickly using AWS services like CloudWatch.
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.

Education

MSc -

University of Manitoba
Winnipeg, Canada
10.2022

BSc -

EARTH University
Guacimo, Costa Rica
12.2018

Skills

  • Amazon Web Services
  • Scripting Languages: YAML, HCL, Bash
  • Security best practices
  • Infrastructure Automation
  • Terraform
  • CI/CD
  • Monitoring and Logging
  • Agile methodologies
  • Code reviews
  • GitHub collaboration
  • Ansible
  • Teamwork and Collaboration
  • Linux Operating System

Overview

6
6
years of professional experience
Franklin Addo