Frankie Purcell
Orange
Summary
Organized and adaptable professional with a background in retail and customer service. Skilled in visual merchandising and efficient transaction handling. Focused on leveraging expertise to exceed customer expectations and streamline inventory processes.
Overview
5
5
years of professional experience
Work History
Stylist Sales Associate
Banana Republic Factory Store
Orange
09.2024 - Current
- Managed inventory organization and restocking processes on the sales floor.
- Maintained visual merchandising standards to enhance store presentation.
- Executed customer transactions efficiently at the point of sale.
- Assisted customers in selecting clothing items based on their individual needs and preferences.
- Greeted customers, provided excellent customer service, and answered questions.
Game Master
Entangled Escape Rooms
Orange
02.2024 - 10.2024
- Facilitated immersive game experiences for diverse groups of players.
- Guided participants through puzzles and challenges during escape room sessions.
- Monitored game flow and ensured adherence to safety protocols.
- Developed engaging narratives to enhance player interactions within escape rooms.
- Provided exceptional customer service, addressing player inquiries and concerns promptly.
Cashier/Cook
Five Guys
Santa Fe Springs
06.2023 - 02.2024
- Maintained cleanliness and organization of the dining area.
- Processed customer transactions accurately and efficiently.
- Prepared food items according to company standards.
- Followed safety guidelines during food handling and preparation.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
TJ Maxx
Whittier
07.2021 - 04.2023
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area for optimal shopping experience.
- Handled cash, credit, and return transactions with attention to detail.
- Trained new cashiers on register procedures and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
Skills
- Customer transactions
- Attention to detail
- Upselling strategies
- Visual merchandising
- Organization
- Excellent communication
- Adaptability and flexibility
- Multitasking
Timeline
Stylist Sales Associate
Banana Republic Factory Store
09.2024 - Current
Game Master
Entangled Escape Rooms
02.2024 - 10.2024
Cashier/Cook
Five Guys
06.2023 - 02.2024
Cashier
TJ Maxx
07.2021 - 04.2023