Frankie Cortes
Fresno
Summary
Dedicated restaurant hostess with strong customer service skills and effective communication. Proven ability to manage high-volume dining environments, ensuring guest satisfaction and efficient reservation scheduling. Dependable restaurant hostess with background in providing top-notch customer service. Experienced in managing reservations, coordinating dining room staff, and enhancing overall dining experience for guests. Strong communication skills and ability to handle fast-paced environments effectively. Proven track record of contributing to team success and ensuring seamless operations in previous roles.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Toledos Mexican Restaurant
Clovis
04.2025 - Current
- Took reservations from patrons by phone or online.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Assisted servers by communicating guest needs during busy shifts.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06-2026
Skills
- Customer service
- Time management
- Effective communication
- Problem solving
- Team collaboration
- Reservation scheduling
- Relationship building
- Dining customer service
- Menu memorization
- Friendly demeanor
- High volume dining
- Cleanliness and hygiene
- Guest relations
- Strong multitasking
Timeline
Restaurant Hostess
Toledos Mexican Restaurant
04.2025 - Current
High School Diploma -
Sunnyside High School