Effective Student committed to learning and developing skills. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
Work History
Environmental Services
Niagara Health
09.2022 - Current
Duties include cleaning of public areas and offices, the removal, proper segregation, documentation, and transportation of general/biomedical waste.
The distribution and collection of linen, daily maintenance of nursing stations including patient rooms, ordering and stocking of housekeeping supplies and operating cleaning equipment
Knowledge and understanding of WHMIS and PIDAC cleaning.
Rainbow Bridge Covid-19 Testing Centre Security Team Lead
Commissionaires
03.2021 - 05.2022
Responsible for scheduling and resolving any conflicts that arise with shift coverage.
Enforce CBSA, Red Cross, and PHAC (Public Health Agency of Canada) protocols.
Hold meetings to ensure staff is updated on new protocols and changes to existing policies.
Responsible for training and development of new employees
Backup Facilities Security Supervisor
Paladin security
07.2019 - 07.2021
Responsible for remaining on call 24/7 and supervising five hospitals throughout the Niagara Region.
Ensuring continuity throughout all the Niagara regional healthcare settings for shift coverage and transparent communication.
Responsible for dealing with and managing complaints while upholding Niagara Health's expectations.
Greater Niagara General Hospital Site Security Guard
Paladin security
02.2019 - 07.2019
Responsible for providing safety and security for all patients, staff members, and visitors of Niagara Health.
Completing all shift and incident reports as required.
ARU Mobile Officer
Paladin security
09.2018 - 02.2019
Responsible for responding to multiple security sites.
Enforcing Paladin Security and Niagara Health policies and protocols, assisting the client with any questions, concerns, or requests.
Completing all shift and incident reports as required.
Education
3-year Business Administration-Human Resource program with co-op -
Niagara College
2020 security course -
Smith Investigations
Received entrepreneurship award -
St. Paul Secondary High school
01.2018
Skills
Individual security guard license
Ontario CPR & First Aid level C
Experience dealing with mental health patients
Ability to communicate effectively and de-escalate diverse issues within complex situations
Ability to analyze and resolve conflicts
Self-confident with effective listening skills to fully understand the patients’ needs
Technical skills, working with computers and software applications
Excellent written and verbal communication skills
Ability to work independently and in a team environment
Ability to maintain professionalism in a leadership position and mentoring staff
Health and Safety
Budgeting and Finance
References
References available upon request
Languages
English
Native or Bilingual
Timeline
Environmental Services
Niagara Health
09.2022 - Current
Rainbow Bridge Covid-19 Testing Centre Security Team Lead
Commissionaires
03.2021 - 05.2022
Backup Facilities Security Supervisor
Paladin security
07.2019 - 07.2021
Greater Niagara General Hospital Site Security Guard
Paladin security
02.2019 - 07.2019
ARU Mobile Officer
Paladin security
09.2018 - 02.2019
3-year Business Administration-Human Resource program with co-op -