Frank Nyarumbu
Winnipeg,MB
Summary
Personable and dedicated Administrative Assistant and Sales Associate with extensive experience in the retail and communications industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
6
6
years of professional experience
Work History
Sales Associate
Investors Group (IG) Field
Winnipeg, MB, MB
08.2021 - 11.2022
- Part time seasonal position
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
Market Research Interviewer
Leger
Winnipeg, MB
09.2021 - 04.2022
- Administered polite and effective customer service to encourage interview engagement.
- Conducted phone interviews of political, social and consumer topics.
- Communicated confidently and clearly with people of diverse backgrounds in 4-8 hour shifts.
Administrative Assistant
Econet Wireless
Harare, ZW, ZW
04.2020 - 02.2021
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Sales Associate
Nike
Harare, ZW
02.2017 - 03.2020
- Assessed customer needs and customer control
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Cultivated impactful relationships with customers.
- Educated customers on special pricing opportunities and company offerings
Education
MBA - Financial Analyst
University of Manitoba
Winnipeg, MB05.2025
High School Diploma -
Gateway High School
Harare, ZW12.2019
Skills
- Problem-solving abilities
- Critical thinking
- High-energy attitude
- Customer relations
- Client interaction
- Retail sales customer service
- Store maintenance
- Product organization
Interests
BBA: Finance, Psychology and Marketing
Hobbies: Reading, Socializing, Problem solving Voluntary work, Cooking, Event organizer
Timeline
Market Research Interviewer
Leger
09.2021 - 04.2022
Sales Associate
Investors Group (IG) Field
08.2021 - 11.2022
Administrative Assistant
Econet Wireless
04.2020 - 02.2021
Sales Associate
Nike
02.2017 - 03.2020
MBA - Financial Analyst
University of Manitoba
High School Diploma -
Gateway High School
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