Frank Nardi
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
25
25
years of professional experience
Work History
Store Manager
Bulk Barn
02.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Produce and Grocery Manager
Sobeys
10.2015 - 02.2020
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
Produce Manager
Fortinos
06.2010 - 10.2015
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
Produce Sales Clerk
Bamford Produce Company
01.2006 - 09.2010
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Enhanced store sales through effective product merchandising and attractive displays.
- Managed order placement process efficiently, adjusting quantities based on seasonal availability and customer demand trends.
- Assisted customers with special orders, ensuring their needs were met in a timely manner.
- Educated customers on the benefits of organic produce, leading to an increase in organic sales.
Produce Clerk
Loblaws
02.2000 - 04.2006
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Education
Business
Humber College
Toronto, ON05.1999
High School Diploma -
Archbishop Romero
Toronto, ON06.1996
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Inventory Management
- Outstanding communication skills
- Team leadership and coaching
- Store Merchandising
- Retail Inventory Management
- Shift Scheduling
- Inventory Control
- Employee Training
- POS Systems
Timeline
Store Manager
Bulk Barn
02.2021 - Current
Produce and Grocery Manager
Sobeys
10.2015 - 02.2020
Produce Manager
Fortinos
06.2010 - 10.2015
Produce Sales Clerk
Bamford Produce Company
01.2006 - 09.2010
Produce Clerk
Loblaws
02.2000 - 04.2006
Business
Humber College
High School Diploma -
Archbishop Romero
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