Frank Morris

• Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
• Enhanced delivery efficiency by optimizing routes and time management strategies.
• Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
• Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
• Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
• Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
• Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
• Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
• Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
• Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
• Assisted customers with package tracking inquiries, providing accurate information on delivery status.
• Maximized fuel efficiency through strategic route planning that minimized mileage while meeting delivery timeframes.
• Adhered to strict safety guidelines, resulting in an exemplary driving record with no accidents or violations.
• Proactively maintained vehicle cleanliness and performed routine maintenance checks for optimal performance on the road.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Drove safely at all times to avoid accidents and harm.
• Logged delivery information in tracking systems to enable real-time delivery status.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
• Delivered packages to customer doorsteps and business offices.
• Obtained signatures for delivery documents and packages.
• Managed delivery route for optimal use of time and fuel.
• Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
• Loaded and unloaded packages onto delivery vehicles for proper storage and handling.

1986 to 2008 Centre Supervisor of Owen Sound and Hanover.

Managed the day to day operations of these two buildings. Including the hiring, training, discipline , government safety certifications, service rides, delivering the run as needed, understanding the different jobs the none drivers performed, volume development.

1985 to 1986 Industrial Engineering.

Performed time studies on the delivery areas that drivers worked in. This was done for several different UPS stations. Worked as assigned as we had substantial volume growth in the Mississauga delivery building, The Hub and Preload.

1977 to 1985

industrial Engineering clerk, Delivery driver, payroll clerk, Purchasing Supervisor Billing Supervisor and Industrial Engineering supervisor.