Frank Morea
Toronto,ON
Summary
I started my career as an automotive tech. Years in the field of repairing and diagnostics in daily drivers. Transitioned into classic and vintage cars, tearing and rebuilding from ground up. From there I managed up to 15 workers and recruited multi dollar projects.
Moving forward I positioned myself into a Service managers position which I have beed doing for 10 plus years. I am efficient and proficient in most of all areas of the business.
I do hold a Omvic license, Ozone depletion license and am Whimis certified.
I am always on time and work hard to make business be profitable and treat all customers with respect.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Manager
In Alliston
06.2022 - Current
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Skills
- Inventory Management
- Conflict Resolution
- Estimating and Quoting
- Workplace Safety
- Relationship Building
- Positive Attitude
- Crew Leadership
- Multitasking and Organization
Languages
English
Professional Working
Certification
Omvic licensed
Ozone Depletion License
Whimis certified
Continued education on being a better Service Manager
Timeline
Service Manager
In Alliston
06.2022 - Current
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