Frank Meraz

Operations Manager

NOV Tuboscope

04.2016 - 08.2025

Assisted in daily operations, ensuring adherence to safety protocols and company standards.
Supported team with inventory management.
Learned operational procedures to contribute effectively to workflow processes and task completion.
Coordinated logistics for product distribution, enhancing communication between departments.
Participated in process improvement discussions, providing feedback based on frontline experiences.
Maintained accurate records of operational activities and inventory levels for reporting purposes.
Engaged in training sessions to develop skills in tools and systems relevant to operations management.
Collaborated with team members to troubleshoot issues, fostering a culture of problem-solving and teamwork.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.