Summary
Overview
Work History
Education
Skills
Timeline
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Frank Ma

Frank Ma

Surrey,BC

Summary

Dynamic professional with extensive experience in sales and marketing, notably as Channel Marketing Director at Sunland (Shanghai) Info & Tech Co. Ltd. Proven ability in team building and client relationship management, driving significant growth through operational optimization and strategic negotiations. Bilingual in English and Chinese, adept at enhancing service systems and supplier relations.

Overview

27
27
years of professional experience

Work History

Director of after-sales service center

Sunland (Shanghai) Info & Tech Co. Ltd.
06.2019 - 08.2022
  • Publicize after-sales service policies, optimize service system and assessment standards
  • Refine customer needs to guide and coordinate product function improvement
  • Ensure the normal supply of parts suppliers

Channel Marketing Director

Sunland (Shanghai) Info & Tech Co. Ltd.
03.2016 - 06.2019
  • Build channel sales team and set sales goals and assessment mechanism
  • Organize channel promotion and recruit dealers
  • Responsible for annual instrument exhibition and determination of new dealers

General Manager

i-Level Media Group (OTCBB:ILVL)
01.2008 - 01.2016
  • Built and managed a sales team to achieve annual sales targets.
  • Maintained relationships with major clients to secure orders.
  • Managed supplier relationships to ensure the availability of platforms for launch.

Sourcing Manager

H.S.Wood (Textiles) Ltd.
01.2002 - 01.2008
  • Establish secure suppliers for pure cashmere and wool materials
  • Coordinate continuous supplies to England

Sales & Marketing Director

Leanda outdoor furniture Co. Ltd.
Marlton, USA
01.1998 - 01.2002

Sourcing Manager

See Canada Trading Co. Ltd.
Toronto, Canada
01.1996 - 01.2001

Education

Diploma - international Business & Marketing

Seneca College
06.1996

Skills

  • Bilingual in English and Chinese
  • Sales and marketing expertise
  • After-sales service proficiency
  • Supply chain management
  • Team building and leadership
  • Client relationship management
  • Operational optimization
  • Negotiation skills
  • Collaboration and coordination

Timeline

Director of after-sales service center

Sunland (Shanghai) Info & Tech Co. Ltd.
06.2019 - 08.2022

Channel Marketing Director

Sunland (Shanghai) Info & Tech Co. Ltd.
03.2016 - 06.2019

General Manager

i-Level Media Group (OTCBB:ILVL)
01.2008 - 01.2016

Sourcing Manager

H.S.Wood (Textiles) Ltd.
01.2002 - 01.2008

Sales & Marketing Director

Leanda outdoor furniture Co. Ltd.
01.1998 - 01.2002

Sourcing Manager

See Canada Trading Co. Ltd.
01.1996 - 01.2001

Diploma - international Business & Marketing

Seneca College

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Frank Ma