Frank Lopez
Norco
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History overseeing familiar clients, and fostering positive relationships and trust with said clients. Offers skills with CRM systems, paired with outstanding, proficient listening and multitasking competencies.
Overview
1
1
year of professional experience
Work History
Pro Services Specialist
Floor and Decor
Carson
05.2024 - 06.2025
- Coordinated special orders and managed customer project deliveries efficiently.
- Processed transactions accurately using point-of-sale systems.
- Provided technical support to customers and partners regarding product-specific issues.
- Created and maintained customer accounts within company database.
- Developed detailed project plans, outlining timelines and resources.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale05-2023
Skills
- Project management
- Customer relationship management
- Order coordination
- Effective communication
- Collaborative mindset
- Critical thinking
- Relationship building
- Follow-up skills
References
References available upon request.
Timeline
Pro Services Specialist
Floor and Decor
05.2024 - 06.2025
High School Diploma -
Eleanor Roosevelt High School
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