Frank Holguin
Fresno
Summary
Dynamic Service Technician with expertise in equipment installation and maintenance at Red Triangle Oil. Proven ability to enhance customer satisfaction through effective communication and rapid problem resolution. Skilled in diagnostics and troubleshooting, ensuring compliance with safety standards while delivering high-quality service. Committed to client education and building lasting relationships
Overview
8
8
years of professional experience
Work History
Service Technician
Red Triangle Oil
09.2022 - Current
- Explain diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Respond to customer inquiries quickly and professionally to increase satisfaction during all hours (on-call).
Maintenance Engineer
US Cold Storage
01.2017 - 06.2020
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and resolved machine operation variations and equipment problems.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Investigated and corrected mechanical problems with machinery.
Education
No Degree - HVAC
UEI College
Fresno, CA10-2017
High School Diploma -
Selma High School
Selma, CA06-2000
Skills
- System installation
- Equipment maintenance
- Heavy lifting
- Power tool proficiency
- Emergency response
- Client education
- Testing and analysis
- Rapport building
- Quality assurance
- Equipment demonstration
- Complex repair planning
- Regulatory compliance
- Safety procedures adherence
- Mechanical tools
- Troubleshooting and analysis
- OSHA requirements
- Residential construction
- Warranty repair
- Report generation
- Side-mounted and knuckle crane equipment expertise
- After-sales support
- Scheduling and coordination
- Preventive Maintenance
- Document management
- Operating test equipment
- Testing and evaluation
- Attention to detail
- Professional and courteous
- Compliance documentation
- Installation and repair
- Diagnostics expertise
- Valid Class C Commercial Driver's license & Hazmat Endorsements
- Work with minimal supervision
- Cost estimations
- Equipment troubleshooting
- Hand tool expertise
- Electrical systems
- Supply chain coordination
- Mechanical aptitude
- Expertise in installations
- Project management
- Quality control
- Verbal and written communication
- Project oversight
- Equipment calibration
- Diagnostic testing
- Diagnostics skill
- Technical support
- Customer relationship management
- Commercial construction experience
- Inventory management
- Service reports
- Customer service
- Analytical thinking
- Plumbing
- Service call response
- System upgrades
- Equipment inspection
- Project estimation and bidding
- HVAC systems, Universal License and EPA License
- Power tool mastery
- Problem and issue resolution
- Incident reporting
Timeline
Service Technician
Red Triangle Oil
09.2022 - Current
Maintenance Engineer
US Cold Storage
01.2017 - 06.2020
No Degree - HVAC
UEI College
High School Diploma -
Selma High School
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