Frank Henry
Orange,CA
Summary
Personable Technical Consultant with 30 years helping organizations better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Seeking a role with Maximo system implementers as senior consultant working with clients to assess needs, create reasonable implementation roadmaps and success criteria. After many years in a more sales oriented role, longer term project delivery has an appeal at this stage of my career.
Overview
27
27
years of professional experience
Work History
Asset Lifecycle Management Technical Specialist
IBM
10.2006 - Current
Technical Sales Support for the Maximo brand. Duties include delivery of product demonstrations and PoX / pilots.
Discovery and counseling for prospects on how to address their business requirements with the Maximo offerings
Proposal Support, mainly responding to functional and technical inquiries
Work with product development on product enhancements and improvements
Mentoring new team members and collaborating on client engagements
Senior Sales Engineer
MRO Software
03.1998 - 10.2006
Sales Support on the Maximo Asset Management offering across various industries.
Special expertise in the Transportation and Aviation sectors
Education
Bachelor of Arts - Broadcast Journalism
University of Southern California
Los Angeles, CA1985
Skills
Deep expertise on the Maximo product across all modules, including configuration tools like database configuration, screen designs and workflow process design
Additional expertise on Industry Solutions / Add-ons for Transportation, Asset Configuration Management and Aviation
Mentoring and training newer colleagues on the product offerings and client engagement
Training of clients on specific product capabilities along with detailed documentation
Work with Product Development on testing new features and enhancements
Providing presentations to colleagues and clients at User meetings and conferences
Timeline
Asset Lifecycle Management Technical Specialist
IBM
10.2006 - Current
Senior Sales Engineer
MRO Software
03.1998 - 10.2006
Bachelor of Arts - Broadcast Journalism
University of Southern California
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