Overview
Work History
Education
Skills
Timeline
Generic

Frank Fountain

Windsor,ON

Overview

3
3
years of professional experience

Work History

Supervisor/Customer Service Trainer

Big Time Entertainment
02.2022 - 11.2024

-Given the responsibility of hiring new employees, counting cash, recording inventory.

-Helped develop birthday and corporate party packages.

-Developed promotional events for holidays and PA Days.

-Established a fun and engaging work culture.

-Called back customer inquiries regarding party packages, potential employment opportunities, and other customer service-related concerns.

Windsor Lancers Social Media Manager & Journalist

University Of Windsor
06.2021 - 08.2022

-Given the responsibility of running the University Of Windsor's Twitter page.

-Enhanced fan engagement by providing timely, relevant information and interacting with the community on social media platforms.

-Responsibilities included tweeting live updates to games, clipping footage, and posting graphics.

-Produced original content for the varsity teams at the University Of Windsor Lancers.

Part-Time Assistant Manager

Cineplex Entertainment
07.2021 - 02.2022

-Promoted from Cast Member to Assistant Manager after four years.

-Kept employees up to date with organizations E-Learning.

-Given the responsibility of hiring new employees, implementing training, dealing with guest concerns, resolving employee disputes, and working with stock levels and cash.

-Participated in conducting new hire orientation.

-Utilization of Office Suite applications, primarily Word and Excel files.

Education

Post-Degree Certificate - Human Resources Management

York University
07.2026

Bachelor of Arts - Communications, Media, & Film

University Of Windsor
06.2024

Skills

  • 3 Years Office Suite Utilization
  • 7 Years Of Customer Service Experience
  • Canva Utilization
  • Employee Engagement
  • Social Media Management
  • Complex Problem-Solving
  • Organizational Skills
  • Written Communication
  • Interpersonal Communication

Timeline

Supervisor/Customer Service Trainer

Big Time Entertainment
02.2022 - 11.2024

Part-Time Assistant Manager

Cineplex Entertainment
07.2021 - 02.2022

Windsor Lancers Social Media Manager & Journalist

University Of Windsor
06.2021 - 08.2022

Post-Degree Certificate - Human Resources Management

York University

Bachelor of Arts - Communications, Media, & Film

University Of Windsor
Frank Fountain