Overview
Work History
Education
Skills
Timeline
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Frank Fountain

Windsor,ON

Overview

3
3
years of professional experience

Work History

Supervisor

Big Time Entertainment
02.2022 - Current

- Given the responsibility of hiring new employees, counting cash, recording inventory.

- Established a fun and effective work culture.

-Trained new employee's on all areas of the job including cash handling.

- Called back customer inquiries regarding party packages, potential employment opportunities, and other customer service-related concerns.

Box Office Agent

Caesars Windsor
02.2023 - 09.2023

-Tasked with the sale and handing out of complimentary tickets.

-Provided an exceptional guest experience.

-Worked with Archtics software by Ticketmaster.

Windsor Lancers Social Media Manager & Journalist

University Of Windsor
06.2021 - 08.2022

-Given the responsibility of running the University Of Windsor's Twitter page.

-This includes tweeting live updates to games, clipping footage, and posting graphics.

-Produced original content for the varsity teams at the University Of Windsor Lancers.

Part-Time Assistant Manager

Cineplex Entertainment
07.2021 - 02.2022

-Promoted from Cast Member to Assistant Manager after four years.

-Given the responsibility of hiring new employees, implementing training, dealing with guest concerns, and working with stock levels and cash.

-Utilization of Office Suite applications, primarily Word and Excel files.

-Along with supervisor duties, I was a member of the theatres health and safety committee.

Education

Post-Degree Certificate - Human Resources Management

York University
Toronto, ON
07.2026

Bachelor of Arts - Communications, Media, & Film

University Of Windsor
Windsor, ON
06.2024

Skills

  • 3 Years Office Suite Utilization
  • 7 Years Of Customer Service Experience
  • Hiring
  • Multitasking
  • Schedule Development
  • Complex Problem-Solving
  • Organizational Skills
  • Policy Enforcement
  • Written Communication
  • Interpersonal Communication

Timeline

Box Office Agent

Caesars Windsor
02.2023 - 09.2023

Supervisor

Big Time Entertainment
02.2022 - Current

Part-Time Assistant Manager

Cineplex Entertainment
07.2021 - 02.2022

Windsor Lancers Social Media Manager & Journalist

University Of Windsor
06.2021 - 08.2022

Post-Degree Certificate - Human Resources Management

York University

Bachelor of Arts - Communications, Media, & Film

University Of Windsor
Frank Fountain