Frank Ferguson
Printing
Winnipeg,MB
Summary
Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue. Strong understanding of sales techniques, customer needs analysis, and effective negotiation strategies.
Overview
14
14
years of professional experience
Work History
Sales Specialist
Spicers
01.2011 - 07.2024
- Assisted customers in product selection, enhancing overall satisfaction and experience.
- Developed knowledge of sales strategies and product features through training sessions.
- Supported team in maintaining accurate inventory levels and product displays.
- Collaborated with colleagues to fulfill customer orders efficiently and accurately.
- Attended regular meetings to learn about market trends and customer preferences.
- Documented customer feedback for continuous improvement of service offerings.
- Participated in promotional events to boost brand awareness and attract new clients.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Certification - Purchasing And Inventory Management
University of Manitoba
Winnipeg Mb01-1987
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Sales presentations
- Sales training
- Cold calling
- Account management
- Inventory maintenance
- Closing techniques
- Sales strategy development
- Prospecting skills
- Sales analytics
Languages
English
Full Professional
Timeline
Sales Specialist
Spicers
01.2011 - 07.2024
Certification - Purchasing And Inventory Management
University of Manitoba