Frank Emeterio
West Covina
Summary
Empathetic and reliable professional with experience in retail and education. Skilled in collaboration, communication, and addressing diverse needs, eager to enhance customer experiences and support team success.
Overview
2
2
years of professional experience
Work History
Retail Worker
Bryan Le
West Covina, CA
07.2025 - Current
- Provided excellent customer service by assisting shoppers with inquiries and product selections.
- Maintained organized merchandise displays to enhance store presentation and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Resolved customer complaints professionally, fostering a positive shopping environment for all patrons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Teacher’s Assistant
Mrs. Turner-Gibbs
Walnut, CA
08.2024 - 05.2025
- Assisted in classroom management, fostering a positive learning environment.
- Supported lesson implementation, adapting materials to meet diverse student needs.
- Administered assessments, recording student progress and providing feedback to the teacher.
- Facilitated group activities, encouraging collaboration and communication among students.
- Organized educational resources and supplies, ensuring accessibility for instructional use.
- Monitored student behavior, reinforcing positive actions and addressing challenges effectively.
- Collaborated with educators to develop individualized support plans for students requiring assistance.
- Completed daily reports on attendance and disciplinary performance.
Education
Associate of Science - Firefighting
Mt. San Antonio College
Walnut, CA05-2029
High School Diploma -
Walnut High School
Walnut, CA05-2025
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Store maintenance
- Shipment receiving
Accomplishments
- Achieved 3x CIF Team finalists by contributing points with accuracy and efficiency.
- Achieved CIF Champion, 4x CIF Placer, Masters qualifier, 3x League champ, 4x league finalist, 12 tournaments placing top 5 out of 6 first place
- Supervised team of 35 Wrestlers
- Wrestling captain
Languages
Spanish
Professional Working
Timeline
Retail Worker
Bryan Le
07.2025 - Current
Teacher’s Assistant
Mrs. Turner-Gibbs
08.2024 - 05.2025
Associate of Science - Firefighting
Mt. San Antonio College
High School Diploma -
Walnut High School