Summary
Overview
Work History
Education
Skills
Athletics
Exceptional Sales Achievements
Timeline
Generic

Frank DeMasi

Sacramento

Summary

Ambitious, reliable, seasoned sales professional with over six years of experience in automobile sales and three years in construction sales (ADUs). Company leading record in customer service satisfaction and extended service plan sales. Top sales conversion rate and appraisal buy in rate. Lead sales team in month-to-month sales quota. Consistent top performer in the ADU sector. Has a no-nonsense consultative, client focused approach. The ability to uncover and understand customers' needs early in the process. Recognized for spot-on consultative sales outcomes grounded in extensive inventory knowledge and personalized communication.

Overview

18
18
years of professional experience

Work History

Account Executive

Villa Homes
11.2025 - Current
  • Guided clients through a Feasibility Study.

· Consulted homeowners on ADU projects, advising on floor plan layout, square footage, and use within zoning, site, and budget constraints.

· Determined ADU feasibility by reviewing jurisdictional requirements, site conditions, utilities, and budget limitations.

· Designed site plans to document setbacks, access, and service connections in support of feasibility and estimating.

· Presented written proposals outlining the ADU scope, budget, and estimated timeline.

· Optimized the sales process through collaborative partnerships with Marketing

· Mentored new sales associate

Sales Development Representative

Villa Homes
10.2022 - 11.2025
  • Did ADU client qualification for a Construction Startup company specializing in PreFab builds.
  • Initial customer qualification including property review
  • Conducted Video meetings
  • Booked informational meetings leading to closing customer deposits.
  • Managed CRM system to track interactions and maintain accurate customer records.
  • Scheduled meetings and consultations between qualified leads and sales representatives.
  • Maintained knowledge of industry trends to better address client needs and inquiries.

Sales Consultant

CarMax
SF Bay Area
12.2016 - 10.2022
  • Sell Pre-owned vehicles and Extended Service Plans in a high-volume, fast-paced environment.
  • Meet in-house leads and customer walk-ins to identify needs and pair with available inventory
  • Bond with customers to transform their car-buying experience
  • Builds trust during Extended Service Plan sales
  • Demonstrating adaptability and flexibility through an ever-changing client base
  • Executes Transparency during vehicle financing
  • Initiate customer owner vehicle appraisals and close deal for customer buy-ins
  • Sales Mentoring for new Sales Consultants

Community Outreach Intern

Recycle-A-Bicycle
New York City
07.2013 - 09.2013

Ramp Agent

Ground Aviation Terminals
Sacramento
04.2008 - 08.2009

Concessions Sales

Century Stadium 14
Sacramento
04.2008 - 05.2008
  • Recognized for setting the Hotdogs sales record in 1 day.
  • Routinely up-sold customers at Concessions.

Education

Bachelor of Science - Communication: Film, Television, Convergent Media

Southern Oregon University
Ashland, OR
06.2016

Associate of Arts - General Studies

Landmark College
Putney, VT
06.2011

Skills

  • Salesforce Lightning CRM
  • Dialpad Communications Platform

Athletics

Capital Crew Rowing, Portside Oarsman, 08/01/03, 05/01/07

Exceptional Sales Achievements

  • Best Customer Service Rating: Top 10 in Sales Region, #1 in Store
  • 40% Sales Conversion Rate: 2x better than Company goal
  • 70% Career Cross-Sales Rate: 2x better than Store average, 40% better than Company goal
  • 2019 Sales Performance Award: 82% Cross-Sales Rate
  • August 2019 Sales Performance Award: 100% Cross-Sales Rate

·  2023 Top 3 SDR performer on Sales team, month-to-month

·  2024 Top 1 or 2 SDR performer on Sales team, month-to-month

·  2025 Top 1 SDR performer on Sales team, month-to-month

Timeline

Account Executive

Villa Homes
11.2025 - Current

Sales Development Representative

Villa Homes
10.2022 - 11.2025

Sales Consultant

CarMax
12.2016 - 10.2022

Community Outreach Intern

Recycle-A-Bicycle
07.2013 - 09.2013

Ramp Agent

Ground Aviation Terminals
04.2008 - 08.2009

Concessions Sales

Century Stadium 14
04.2008 - 05.2008

Bachelor of Science - Communication: Film, Television, Convergent Media

Southern Oregon University

Associate of Arts - General Studies

Landmark College
Frank DeMasi