Frank Buteera
Toronto,ON
Summary
Compassionate Community Social Worker with 7 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Worker
AVSI Uganda
03.2021 - 04.2023
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- De-escalated stressful situations through individual and family crisis interventions.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Implemented community outreach programs to promote mental health awareness.
Community Service Volunteer
Watoto Church
09.2020 - 02.2021
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Gained knowledge and experience working with children in educational setting.
- Collaborated with local organizations to provide food baskets to families in need.
- Led weekly volunteer team to clean up public parks and create safe environment for children.
- Hosted monthly meetings with volunteers to discuss upcoming events and initiatives.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
Relief Support Worker
Nsamizi And WAKATI Foundation
04.2018 - 04.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Created, prepared, and delivered reports to various departments.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
Volunteer
Watoto Church
02.2018 - 03.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Led group discussions and activities to meet different community needs.
- Facilitated community outreach to expand participation and support.
- Gathered opinions and support from grass-roots supporters to solidify group position.
Disaster Relief Volunteer
Windle Trust
02.2017 - 11.2017
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Approached issues proactively to best meet current and future community needs.
- Helped clients navigate social services system and access needed resources.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated community outreach to expand participation and support.
- Kept case files updated, accurate and aligned with requirements.
- Tracked service activities and outcomes against outlined plans and goals.
- Educated young people about strategies for driving discussions and promoting social changes.
Refugee Resettlement Intern
Ugandan Office Of The Prime Minister's Department
03.2015 - 12.2016
- Provided support to social service clients in navigating available resources.
- Monitored and evaluated impact of social services on community.
- Coordinated with local government to provide resources to clients.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Developed and maintained accurate records of programs and services.
- Facilitated outreach activities to build community awareness.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Education
Bachelor of Arts - Social Work
St. Lawrence University
Uganda11.2012
Skills
- Interpersonal Communication
- Training and Development
- PPE Compliance
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Good Telephone Etiquette
- Team building
- Teamwork and Collaboration
- Organization and Time Management
Certification
TORONTO SHELTER STANDARDS
FIRST AID AND CPR
NALOXONE TRAINING
Reading, Traveling
Traveling is my hobby that every traveler needs to get into is photography. It allows me to capture my travel memories. It helps you see things differently. Photography is a great creative outlet. It is one of the very best hobbies for us travel lovers.
Reading allows me to escape, learn, and stay in touch with events worldwide. It makes me feel like am traveling when i read guidebooks, blogs, or adventure stories.
Timeline
Social Worker
AVSI Uganda
03.2021 - 04.2023
Community Service Volunteer
Watoto Church
09.2020 - 02.2021
Relief Support Worker
Nsamizi And WAKATI Foundation
04.2018 - 04.2020
Volunteer
Watoto Church
02.2018 - 03.2018
Disaster Relief Volunteer
Windle Trust
02.2017 - 11.2017
Refugee Resettlement Intern
Ugandan Office Of The Prime Minister's Department
03.2015 - 12.2016
Bachelor of Arts - Social Work
St. Lawrence University
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