Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager, Registrations
Scotiabank
03.2022 - Current
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Managed and motivated employees to be productive and engaged in work.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Execute various administrative functions to maintain the operation of the Scotiabank Registration Department. Provide reporting and
feedback to the Director, Registration on licensed personnel and any correspondence with Regulators,
compliance departments, branches or individuals. Identify any areas of deficiencies in the registration
process to management.
Manager, Registrations
Royal Bank Of Canada, RBC
12.2014 - 03.2022
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
No Degree - Business Administration
Seneca College
Toronto, ON
Skills
Performance reviewing
Idea Development and Brainstorming
Staff Training and Development
Customer Relationship Management
Project Planning
Verbal and written communication
Goal Setting
Key Performance Indicators
Human Resources Management
Performance Evaluations
MS Office
Training and Development
Staff Development
Languages
English
Native or Bilingual
Certification
Chief Compliance Officers Course
Timeline
Manager, Registrations
Scotiabank
03.2022 - Current
Manager, Registrations
Royal Bank Of Canada, RBC
12.2014 - 03.2022
No Degree - Business Administration
Seneca College
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