Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Franckline Ngoy

Scarborough,ON

Summary

Focused professional bringing many years of top-quality performance in transportation industry. Well-versed in inspecting buses and equipment to promote safe operations. Unwavering work ethic and dedication to quality transportation service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Supervisor

Air Inuit
Aupaluk, Quebec
05.2023 - 04.2025
  • Developed strategies for improving operational efficiency in the field operations department.
  • Monitored employee performance and provided feedback to enhance productivity.
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
  • Managed contractors working on site according to terms specified in contracts.
  • Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Tracked inventory levels of parts and supplies used in the field operations department.
  • Trained workers in equipment operation, safety procedures and company policies.
  • Monitored weather conditions, adjusting work plans as necessary to ensure safety and progress.

Delivery Driver

Dad's Appliance Service
Scarborough
01.2020 - 05.2023
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

Bus Driver

Toronto Transit Commission
10.2017 - 08.2018
  • Collected fares, tickets and passes accurately.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Followed designated routes according to timetables while obeying speed limits at all times.
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Provided courteous customer service while answering questions regarding routes and schedules.

School Bus Driver

Landmark School bus
Markham, Ontario
09.2016 - 06.2017
  • Communicated effectively with parents regarding student transportation issues.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Assisted passengers in evacuation of bus in case of emergency.
  • Performed routine bus maintenance and cleaning for ideal condition.

Education

Police Foundation - Behavioral Sciences

Herzing College
08-2017

Skills

  • Safety training
  • Team coordination
  • Time management
  • Problem solving
  • Leadership development
  • Lifting up to 50 lbs

Languages

French
Native/ Bilingual
English
Full Professional

Certification

  • BZ Licence in good standing
  • First Aid, CPR

References

References available upon request.

Timeline

Field Supervisor

Air Inuit
05.2023 - 04.2025

Delivery Driver

Dad's Appliance Service
01.2020 - 05.2023

Bus Driver

Toronto Transit Commission
10.2017 - 08.2018

School Bus Driver

Landmark School bus
09.2016 - 06.2017

Police Foundation - Behavioral Sciences

Herzing College

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Franckline Ngoy