Autonomous, diligent, and enthusiastic, my experiences have strengthened my skills and deepened my understanding of tools and techniques in the mortgage sector. Seeking new challenges, I aim to join an organization where I can contribute my energy and passion for growth.
• Support clients in developing residential financing strategies for purchases, mortgage pre-approvals, and external refinancing.
• Identify clients’ financial needs and refer them to specialized colleagues for tailored support.
• Build and maintain strong relationships with external real estate partners (e.g., real estate agents, builders) by informing them about available solutions.
• Collaborate closely with internal partners to enhance client retention, management, and referrals.
• Organize and participate in business development activities and events.
• Rigorously apply established processes and procedures, ensuring compliance with risk management and regulatory requirements.
• Continuously develop and update knowledge of National Bank’s solutions and mortgage market trends.
•Clients accompaniment in creating residential financing strategies tailored to their needs.
• Refer cases to relevant experts when necessary.
• Strictly apply processes and procedures to ensure compliance.
• Stay up to date on financing solutions, industry trends, and regulatory standards.
• Engage with clients holding expiring mortgage contracts to assess renewal needs.
• Review existing mortgage files and evaluate clients’ refinancing or renewal requirements.
• Provide personalized advice on mortgage renewal options, including interest rates, terms, and conditions.
• Negotiate and highlight competitive advantages of loans, insurance, and financial services.
• Ensure strict compliance with regulatory and risk management guidelines.
• Contact and respond to clients with upcoming mortgage contract expirations.
• Review existing mortgage loan files to identify renewal opportunities.
• Offer personalized advice on mortgage renewal options, including rates and terms.
• Negotiate competitive financial products aligned with client needs.
• Maintain compliance with regulatory and risk management standards.
Fast execution with attention to quality
Proficient in Excel
Expertise in CRM, Hostfront, and SAP
Motivated with strong stress resilience
Business development, teamwork, and adaptability to change
Active listening and effective communication
Courteous, well-organized, and empathetic
• Traveling
• Basketball
• Fitness
• Music
• Swimming