Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Franck GUIRAUD

Montréal

Summary

Autonomous, diligent, and enthusiastic, my experiences have strengthened my skills and deepened my understanding of tools and techniques in the mortgage sector. Seeking new challenges, I aim to join an organization where I can contribute my energy and passion for growth.

Overview

7
7
years of professional experience

Work History

Mortgage Development Manager

Banque Nationale
03.2024 - 11.2024

• Support clients in developing residential financing strategies for purchases, mortgage pre-approvals, and external refinancing.

• Identify clients’ financial needs and refer them to specialized colleagues for tailored support.

• Build and maintain strong relationships with external real estate partners (e.g., real estate agents, builders) by informing them about available solutions.

• Collaborate closely with internal partners to enhance client retention, management, and referrals.

• Organize and participate in business development activities and events.

• Rigorously apply established processes and procedures, ensuring compliance with risk management and regulatory requirements.

• Continuously develop and update knowledge of National Bank’s solutions and mortgage market trends.

Mortgage Specialist

Banque Nationale
12.2019 - 03.2024

•Clients accompaniment in creating residential financing strategies tailored to their needs.

• Refer cases to relevant experts when necessary.

• Strictly apply processes and procedures to ensure compliance.

• Stay up to date on financing solutions, industry trends, and regulatory standards.

• Engage with clients holding expiring mortgage contracts to assess renewal needs.

• Review existing mortgage files and evaluate clients’ refinancing or renewal requirements.

• Provide personalized advice on mortgage renewal options, including interest rates, terms, and conditions.

• Negotiate and highlight competitive advantages of loans, insurance, and financial services.

• Ensure strict compliance with regulatory and risk management guidelines.

Mortgage Renewal Specialist

Banque Nationale
04.2018 - 12.2019

• Contact and respond to clients with upcoming mortgage contract expirations.

• Review existing mortgage loan files to identify renewal opportunities.

• Offer personalized advice on mortgage renewal options, including rates and terms.

• Negotiate competitive financial products aligned with client needs.

• Maintain compliance with regulatory and risk management standards.

Education

Bachelor - Accounting Science (Management)

UQAM
Montreal
12-2014

Skills

    Fast execution with attention to quality

    Proficient in Excel

    Expertise in CRM, Hostfront, and SAP

    Motivated with strong stress resilience

    Business development, teamwork, and adaptability to change

    Active listening and effective communication

    Courteous, well-organized, and empathetic

Additional Information

• Traveling

• Basketball

• Fitness

• Music

• Swimming

Languages

Français
Native or Bilingual
Anglais
Native or Bilingual

Timeline

Mortgage Development Manager

Banque Nationale
03.2024 - 11.2024

Mortgage Specialist

Banque Nationale
12.2019 - 03.2024

Mortgage Renewal Specialist

Banque Nationale
04.2018 - 12.2019

Bachelor - Accounting Science (Management)

UQAM
Franck GUIRAUD